Job Description
Retail Bureau Manager (Store Manager) Hours: 38hours p/w
Location/s: The Lanes Shopping Centre, Carlisle CA3 8NT
Responsible for: A small team of Retail Colleagues.
Shift Pattern: Monday to Sunday, shifts based Lead the Way as a Retail Bureau Manager
Are you a natural leader who thrives in a fast-paced, customer-focused environment? Do you have a passion for retail, financial services, and driving performance? At eurochange, our Bureau Managers don't just manage branches – they inspire, empower, and set the standard for delivering exceptional service.
As a Bureau Manager, you'll be at the heart of our retail FX business, leading your team to success with outstanding leadership, commercial acumen, and a commitment to making every customer's experience seamless and memorable. From hitting sales targets and ensuring compliance to building a motivated, high-performing team, you'll play a key role in bringing our purpose to life.
What you'll be doing on a day-to-day basis...
1. Own the performance of your branch, driving revenue and profitability through excellent customer service and strong sales strategies
2. Inspire and coach your team to deliver personalised, engaging experiences for every customer
3. Build lasting relationships with customers, understanding their travel needs and matching them ...