Transport Operations Manager – DHL Express
Apply now to join our experienced Linehaul team at the Southern Distribution Centre in Slough.
Location: Slough, SL3 0BB
Working Hours: Sunday – Thursday, 11 pm – 8 am
Your Benefits
* Competitive pay + bonus
* Company benefits portal
* Annual leave: 22 days (rising to 26 days with the option to buy more)
* Employee bonus scheme eligibility
* Family‑friendly company policies
* Access to DHL exclusive benefits and discounts (high‑street retailers, supermarkets, on‑site gym, parking)
* Certified Mental Health First Aiders and a virtual wellbeing centre
* Enhanced company pension
* Internal training and internal job boards for career development
About the Role
We are currently seeking a Transport Operations Manager to drive day‑to‑day operations within the transport department, ensuring service, productivity, quality, security and cost targets are met, and standard procedures are followed. The role includes leading a team, providing development and motivation, and maintaining engagement and performance levels.
Responsibilities
* Build and maintain productive relationships with service centres and attend operational meetings when required.
* Review daily and weekly reports for legal compliance, vehicle utilisation and service delivery.
* Complete any infringements, investigations and action plans.
* Investigate pre‑departure issues and resolve as appropriate.
* Review accident and damage data to identify trends and hotspots.
* Measure performance against set KPIs and build action plans to address issues.
* Confirm resource requirements – drivers, fleet and subcontractors – ensuring schedules are delivered and shortfalls resolved.
* Action any issues such as short‑notice absences in the daily resource plan.
* Resolve driver feedback queries and review fleet board scores weekly, delivering training and coaching to improve performance.
* Deliver communication updates and daily briefings at agreed times.
* Conduct 1‑1 meetings and facilitate listening groups to address team concerns and promote career development.
* Conduct daily discussions with employees to inspire performance improvement and excellent customer service.
Your Profile – Skill Sets and Attributes
* Excellent operational knowledge of national and European logistics processes.
* Strong leadership and interpersonal skills with excellent written and verbal communication.
* Proficient with computer applications.
* Strong relationship‑building skills and ability to develop internal and external networks.
* Project management, personal influencing and consultative skills.
* Analytical abilities with a solid understanding of commercial dynamics.
* Self‑motivated with good judgment and decision‑making qualities.
* Negotiation and presentation skills.
* Knowledge of UK DFT Security and Health & Safety processes and regulations.
* Advantageous knowledge of CPC & Tachograph law and driver hours legislation.
* Transport Planning and Telematics knowledge is advantageous.
* Desirable experience in a Transport Management/Supervisory role.
What’s Next?
* Apply now and upload your CV online.
* Please note: Due to our regulatory obligations, all offered employees must provide a full five‑year employment history and undergo Criminal Record and Counter Terrorism checks.
Privacy Notice
DHL International (UK) Ltd acts as a Data Controller and, in line with the General Data Protection Regulations (GDPR), takes data protection very seriously. We collect and use your personal information in accordance with our Privacy Policy, which will be supplied as part of the recruitment process.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industries
Transportation, Logistics, Supply Chain and Storage
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