Housing officer - peterborough

Job Description

Join Our Team as a Housing Officer!

Are you passionate about making a difference in your community? Do you have a knack for communication and problem-solving? If so, we have an exciting opportunity for you! Our client is seeking a dedicated and enthusiastic Housing Officer to join their team, covering the vibrant Peterborough area, including Kings Lynn, Spalding, and Huntingdon.

Hours: Monday - Friday 08:00-16:00. On call evenings & weekends requirement

Key Responsibilities:

As a Housing Officer, you will play a vital role in ensuring the delivery of essential services to our Service Users. Your responsibilities will include:

• Support Services: Deliver core support services as outlined in the AASC contract to assist Service Users effectively.
• Inspections: Conduct monthly property inspections to maintain high standards and compliance with contractual requirements.
• Welfare Support: Provide guidance and signposting for Service Users, ensuring they understand the available services.
• Incident Management: Respond to issues, requests, and complaints raised through AIRE Services and manage incidents efficiently.
• Reporting: Maintain accurate records and timely reporting on visits, inspections, repairs, and incidents.

Essential Skills and Experience:

To thrive in this role, you should have:

• Strong experience in a service environment with excellent communication skills.
• Knowledge or experience in property management.
• Exceptional interpersonal skills to engage with Service Users positively.
• IT literacy, including proficiency in MS Word and Excel.
• Conflict management abilities to handle challenging situations effectively.
• Outstanding organisational skills to manage multiple tasks efficiently.

Desirable Qualifications:

While not essential, the following would be advantageous:

• Some knowledge of maintenance practises.
• Experience with safeguarding in a similar environment.
• A background in security-related roles.

Additional Requirements:

• A valid UK driver's licence is essential as travel within the region is required.
• Flexibility to work out of hours, including evenings and weekends, as needed.
• Ability to pass relevant security checks.

Working Pattern:

• Full Time: Monday to Friday, 08:00 - 16:00, with an on-call requirement during evenings and weekends.

Why Join Us?

• Impact: Make a meaningful difference in the lives of Service Users.
• Community: Be part of a supportive team that values collaboration and communication.
• Growth: Opportunities for professional development and career advancement.

If you're ready to take on this exciting challenge and contribute to creating safe and welcoming environments for our Service Users, we want to hear from you!

Join us in making a positive impact-apply today!

Our client is an equal opportunity employer and welcomes applications from all backgrounds and experiences.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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