NB This is a fixed term contract for a minimum period of 6 months., We are looking for a motivated Product Data Analyst to join the vibrant Strategic Key Accounts team within our Education Division on a 6-month fixed term contract. This role is to support OUP's eCommerce sales channels with actionable insights, performance reporting, and data integrity. This role plays a critical part in optimizing sales by improving product discoverability and ensuring the accuracy and consistency of product data across all eCommerce platforms. Duties of the role will include:
* Build and maintain dashboards and reports to track KPIs such as revenue, traffic, Buy Box ownership, and inventory health.
* Deliver weekly, monthly, and ad hoc performance reports to stakeholders across Sales, Marketing, and Product teams.
* Leverage tools such as IDQ, Search Term, and SEO tools to uncover actionable insights.
* Monitor and report on customer behaviour, keyword performance, and competitor activity to inform strategy.
* Audit and maintain product metadata including titles, keywords, and categorization to ensure accuracy and completeness.
* Collaborate with Product and Content teams to input and update data in internal systems (e.g., STAR platform).
* Ensure data consistency across all eCommerce listings and internal databases to support discoverability and compliance.
* Work closely with Sales, Marketing, and Content teams to support campaign planning and product optimization.
* Translate complex data into clear, actionable insights for non-technical stakeholders.
* Develop and maintain a strong working knowledge of Biblio and STAR database ensuring efficiency for eCommerce requirements. Maintain a high level of working knowledge of all systems.
To be successful in this role, you will ideally have:
* Proven experience in data analysis, preferably in an e-commerce.
* Proficiency in Excel and data visualization tools (e.g., Power BI, Tableau).
* Strong analytical and problem-solving skills.
* Excellent communication skills and ability to present data to non-technical audiences.
* Strong copywriting skills
* Experience with eCommerce Analytics (ARA), Brand Analytics, or similar tools (desirable)
* Experience with PIM systems or e-commerce content management tools (desirable)
We care about work/life balance here at OUP. With this in mind we offer 25 days' holiday that rises with service, plus bank holidays and Christmas closure (3-days) and a 35-hour working week. We are open to discussing flexibility in respect to working patterns, dependent on role. We also have a great variety of active employee networks and societies.
We help make your money go further by contributing to your pension up to 12%, offering loans and savings schemes through our partnership with Salary Finance, in addition to travel to work schemes and access to a wide range of local discounts.
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