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Support hub administrator

Maidstone
Permanent
Unify
ÂŁ28,000 - ÂŁ30,000 a year
Posted: 4h ago
Offer description

Support Hub Administrator Opportunity!
📍 Full-time | Permanent

We are working with a well-established building services business to recruit a Support Hub Administrator to provide essential administrative support across operational teams. This is a varied, fast-paced role supporting managers, supervisors, and engineers, with a strong focus on coordination and customer support.

The Role

You will be responsible for supporting day-to-day operational activities, ensuring jobs are planned efficiently, systems are kept up to date, and communication flows smoothly between internal teams, clients, and suppliers.

Key Responsibilities

* Provide administrative support across multiple operational workstreams

* Process quotes and assist with planning reactive and scheduled works

* Liaise with clients, suppliers, subcontractors, and engineers via phone and email

* Manage shared inboxes and handle incoming enquiries

* Support scheduling of planned preventative maintenance (PPM)

* Assist with purchasing materials and arranging plant hire

* Coordinate subcontractors as required

* Manage deliveries, including allocating and labelling equipment

* Support plant and equipment tracking, including asset management updates

* Assist with KPI tracking and reporting

* Process invoices and support purchase order reconciliation

* Review engineers’ timesheets for accuracy and completeness

* Maintain strong health and safety awareness in all activities

About You

Essential:

* Previous experience in an administrative or sales support role

* Strong organisational skills with the ability to prioritise and multitask

* High attention to detail

* Excellent communication skills, both written and verbal

* Customer-focused approach

Desirable:

* Experience using SimPRO or similar operational systems

What’s on Offer

* Competitive salary

* Supportive and collaborative working environment

* Opportunities for development and progression

* Exposure to a dynamic and fast-moving operational setting

If you’re an organised and proactive administrator looking to join a busy and supportive team, we’d love to hear from you

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