Tourism: Lalique Boutique / Retail Specialist
Location: The Glenturret Distillery – Crieff
Hours: Full time – 40 hours per week, 5 days out of 7 (including weekends)
Contract type: Permanent
Salary: Competitive salary plus excellent Company benefits
We are looking for a dynamic, customer-focused Lalique Boutique / Retail Specialist to join our team at the Lalique Boutique, the only one of its kind in Scotland.
The Lalique Boutique is located at The Glenturret Distillery, Scotland’s oldest working distillery, owned in partnership with Lalique, one of the world’s truly great luxury brands. It is based in an incredibly beautiful location. We cherish our heritage, values, and artisanal methods, while also looking to the future through innovation and industry-leading practices in an inclusive, progressive, and highly spirited working environment.
This is a unique luxury Scottish brand, with a hospitality business comprising the two Michelin-starred Lalique Restaurant, a busy tourist attraction, and Aberturret Estate House. We are a forward-thinking, fast-growing business with ambitious expansion and global growth plans.
You will report to the Operations Manager and will be responsible for the daily operations of the Lalique Boutique / whisky shop, including serving clients, promoting and selling the Lalique / The Glenturret brand, driving sales performance across all retail channels, and delivering on departmental sales objectives. This includes liaising with our concession partner Lalique in London, marketing the boutique / whisky shop to increase awareness, and reporting sales figures and stock levels to Lalique & The Glenturret.
About you
This role is suitable for someone passionate about luxury retail and whisky, with excellent communication, organizational, and people skills, along with strong supervisory and customer management abilities.
You are highly motivated, enthusiastic, energetic, and possess exceptional customer service skills with a keen eye for detail.
Exemplary communication and time management skills, flexibility, proactivity, and a friendly, solution-focused attitude are essential.
You should be passionate about Lalique and The Glenturret brands, confident in engaging with customers, communicating product features and benefits, and applying suggestive selling techniques to meet customer needs and generate sales.
Proven experience in a luxury retail/boutique setting, cash handling/cash-up procedures, and inventory management is required.
What we offer
* Fantastic career and development prospects
* 37 days holiday per year (Pro rata)
* Double matched workplace pension
* Death in service assurance
* Generous on-site discounts at The Glenturret gift shop, The Lalique Boutique, and The Lalique Restaurant
* Retail Commission Scheme
* Free onsite parking
* Cycle to work scheme
* Discount on gym membership
* Access to the Glenturret Branded Portal with external discounts in various retailers, travel, entertainment, fashion, health and beauty, food, and drink
* Employee assistance programme
* Use of the Association of Scottish Visitor Attraction membership cards (ASVA)
To apply, please submit your CV and a cover letter to recruitment@theglenturret.com. The closing date for applications is Wednesday 2nd July.
#J-18808-Ljbffr