Capability Owner - GoldEsp MRO – Boeing
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Job Description
The Capability Owner – Gold MRO is responsible for the functional ownership, strategic direction and operational delivery of the GOLDesp MRO capability and SAP MRO interfaces across Boeing Defence UK (BDUK). This position combines deep technical MRO system expertise with leadership responsibilities: guiding projects and stakeholders, driving governance and change, advocating digital transformation and continuous improvement across multiple platforms and sites, championing digital transformation in maintenance & modifications, and ensuring system use, governance and outputs meet regulatory, safety and business needs across multiple aircraft platforms and sites.
Key Accountabilities
* Own the functional capability of GOLDesp MRO across BDUK: implementation, support, configuration, data integrity, reporting and training.
* Act as Product/Capability Owner for GOLDesp MRO and as a primary operations advisor for SAP S/4HANA ERP interfaces and MRO data.
* Define and maintain governance, change control and assurance processes for the MRO toolset; lead the Change Control Board for system changes.
* Ensure system roles, privileges, workflows and functionality meet regulatory (MRP Pt 145 / MAOS / CAMO) and Quality & Safety requirements and map to documented processes.
* Lead and coordinate Conference Room Pilots (CRPs), Production Readiness Reviews and regression testing for upgrades and releases.
* Use SQL/TOAD (Oracle/PLSQL) to manage, validate and correct data in training and production environments; develop bespoke reports and extracts as required.
* Provide timely Level 1 support, root cause analysis, and elevate to Level 2 when required; retain ownership of desktop instructions and operational procedures.
* Collaborate with Data Analytics, Integrated Logistics Support, IT and Operations stakeholders to prioritise enhancements, interfaces and capability improvements that enable OneBoeing Production System (OneBPS) and CI objectives.
* Support Part 145 Office activities, including updates to the Maintenance Organisation Exposition (MOE), and provide input to safety and quality investigations as needed.
* Build and maintain senior stakeholder relationships (operations, IT, safety, quality, supply chain, programmes and external vendor teams); represent BDUK at cross-company forums regarding MRO capability.
* Drive continuous improvement through data exploitation, CI events and process standardisation across sites and platforms.
Role Responsibilities
* GOLDesp MRO Implementation – Plan and deliver GOLDesp MRO implementations for new business units, contracts and users; demonstrate capabilities to senior stakeholders; estimate resources.
* GOLDesp MRO Support & Development – Provide day‑to‑day Level 1 support, user assistance and continuous development of GOLDesp to meet business needs.
* Database Administration & Reporting (Oracle/PLSQL/TOAD) – Maintain and update MRO‑related datasets, perform bulk data loads, create bespoke SQL reports and Boxi/BI extracts, and resolve database‑level faults that cannot be addressed via the application GUI.
* SAP Interface Monitoring & Testing – Monitor, test and validate SAP S/4HANA interfaces with GOLDesp and other third‑party systems; resolve interface errors where possible.
* Governance, Compliance & Continuous Improvement – Lead the Change Control Board; ensure alignment of system functionality to regulatory and MOE requirements; support Part 145 Office deliverables.
* Strategic MRO Capability Leadership – Develop and maintain the multi‑year capability roadmap for GOLDesp MRO and SAP integrations; align priorities with business strategy and regulatory needs.
Competencies
Preferred Leadership Behaviours
* Senior Accountability & Strategic Thinking – Owns outcomes, makes complex decisions with data and balances short‑term fixes with long‑term capability.
* Change & Stakeholder Leadership – Leads adoption of change across multi‑disciplinary teams and influences senior stakeholders.
* Coaching & People Development – Actively mentors staff, provides performance feedback and develops team capability.
* Innovation & Continuous Improvement – Drives enterprise‑level CI initiatives, using data to influence operational performance.
* Planning & Delivery Focus – Manages multiple large activities in parallel, anticipates risks and mitigates to ensure delivery.
Preferred Business / Technical Competencies
* Proven product/functional ownership for MRO systems – GOLDesp experience strongly preferred.
* Experience in ERP (SAP S/4HANA) interfaces, integration testing, interface monitoring and transaction reconciliation.
* Familiarity with airworthiness, MAA regulatory framework, MOE maintenance and Part 145 requirements; demonstrable audit experience.
* Project/program leadership including CRPs, Production Readiness Reviews, multi‑site deployments and complex stakeholder management.
* Quality Systems Knowledge – Familiar with inspection, quality procedures and regulatory requirements (MRP Pt 145 / MAOS / CAMO).
* Shop & Operational Processes – Awareness of maintenance processes, FOD/ESD procedures and production vs in‑service differences.
* Understanding of aircraft maintenance processes (fixed & rotary wing) and experience leading scheduled maintenance/modifications in regulated environments.
Becoming a Boeing Employee
The Boeing benefits package focuses on your physical, emotional, financial and social well‑being. Highlights include:
* Competitive salary and annual incentive plans
* Continuous learning – develop skills to navigate future challenges
* Success as defined by you – tools and flexibility to make a meaningful impact
* Diverse and inclusive culture – empowerment to use your voice
* Excellent adoption and parental leave options
* 23 days plus UK public holidays and a winter break between Christmas and New Year
* Pension plan with up to 10% employer contribution
* Company‑paid BUPA medical plan
* Short‑term sickness: 100% pay for the first 26 weeks
* Long‑term sickness: 66.67% of annual salary from 27th week
* 6x annual salary life insurance
* Learning Together Programme for personal and career development
* Access to Boeing’s Well‑Being Programs and tools
Security Clearance and Eligibility
This role is for a locally hired position in the UK. Candidates must have current legal authorisation to work immediately in the UK, and have had 5 years consecutive UK residency. Boeing will not sponsor immigration or labour for this role. Applications accepted until Nov. 25, 2025.
Export Control Requirements
This is not an export control position.
Relocation
Relocation assistance is not a negotiable benefit for this position.
Security Clearance
Ability to obtain United Kingdom Security Check required.
Shift
Not a shift worker (United Kingdom).
Equal Opportunity Employer
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law. We are a Disability Confident and Committed employer and welcome applications from candidates with disabilities. Accommodations can be requested during the recruitment process.
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