Working hours:
35 hours per week, Monday to Friday Duration:
Permanent Location:
Gloucester Job Ref:
203988 About the role Ecclesiastical Planning Services, who are proudly part of Benefact Group, are looking for a
Product
Manager to join our
Gloucester office. As
Product Manager, you willsupport the business to develop and manage EPSL’s Products and Proposition, ensuring they deliver against our target market customer needs, commercial objectives, and FCA regulatory responsibilities. Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group—where all profits go to charity and good causes. What you'll be doing
Being EPSL’s funeral plan product champion, ensuring delivery of excellent customer outcomes and fair value in line with regulatory requirements. Managing the Product Oversight and Governance for all open and closed products including monitoring key KPIs and completing reviews within agreed timeframes. Identifying opportunities to improve our competitive positioning through new or enhanced products informed by market, competitor and consumer insight as well as legal or regulatory changes. Managing the EPSL Pricing Framework to ensure all Appointed Representatives align with the process and owning the identification and resolution of any exceptions. Overseeing the delivery of our customer research programme through an external research agency. Analysing and reporting on results and developing action plans to respond to results as required. What you'll need to have
Experience of managing and influencing internal and external stakeholders, at all levels. Strong written, verbal and analytical skills and the ability to problem solve. Experience in a product management and/or development role in a regulated market, ideally funeral plans or financial services. The ability to build collaborative and productive relationships across teams. What makes you stand out
FCA regulation expertise, particularly relevant experience of development and maintenance of Products in a regulated environment. Knowledge of the funeral plan market is ideal, but not essential. Experience of analysing data and presenting findings in clear and compelling way. A commitment to make an exceptional contribution both as an individual and as part of a team. What we offer A competitive salary - let's discuss it Hybrid working - at least two days in the office Group Personal Pension - up to 12% employer contribution
Generous annual bonus scheme between 6% and24%
25days annual leave plus bank holidays, and a holiday buy and sell scheme
An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
£200 annual personal grant to a charity of your choice
Encouraged to take at least one volunteering day per year
Employee Assistance Programme
Full study support to gain professional qualifications Access to virtual GP Enhanced maternity and paternity pay Hear from the hiring manager
"We're a small team, supporting the newly regulated funeral plan business in the Benefact Group, your input will be valuable in ensuring that all areas of product governance are maintained. Your ideas will be heard and you'll have the chance to drive product developments and changes within the business."
About us
Ecclesiastical Planning Services (EPS) work with a UK-wide network of funeral directors to provide pre-paid funeral plans. Our business is based on trust, so we focus on personal service, offering guidance and support to funeral directors and families when they need it most. Benefact Group
is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know. *Directory of Social Change’s UK Guides to Company Giving 2017-26 Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
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