Overview
The opportunity to support a wide ranging CSR programme + 2 days' volunteering leave per year.
Responsibilities
* Represent and lead database engagement on technical bridges for major incidents for CB impacted applications.
* Manage a book of work for support requests and escalations.
* Troubleshoot and investigate unbounded requests, utilising your expertise to gain clarity and conclusion.
* Act as a point of reference for non-technical teams on database usage, sharing knowledge to improve understanding.
* Work across technical teams (Unix, Storage, Networks etc) to ensure resolution is achieved.
* Lead projects improving database hygiene, proactive improvements and migrations.
* Lead incident and problem calls from a database perspective and speak opinions among senior stakeholders.
Qualifications & Skills
* Oracle Database Administrator certified 11G, 12C, 19.
* Additional database knowledge in MongoDB, MSSQL Server, BigQuery, SQL Server for Cloud Level 3 support.
* Level 3 support experience.
Soft Skills
* Ability to work in a team environment where solutions may come from multiple areas.
* Curious approach to problem solving with a desire for quality and avoiding repeat incidents.
* Not afraid to speak opinions among senior stakeholders.
Support and Development
* Training and development opportunities to help you excel in your career.
Benefits
* Hybrid Working – eligible employees can work remotely part of time.
* Competitive salary and non-contributory pension.
* 30 days' holiday plus bank holidays, with option to purchase additional days.
* Life Assurance and Private Healthcare for you and your family.
* Range of flexible benefits including Retail Discounts, Bike4Work scheme and Gym benefits.
Equal Opportunity Statement
We value diversity and as an equal opportunities employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices or adapted keyboards).
If you have a disability, health condition, or require any adjustments during the application process, we encourage you to contact our Adjustments Concierge at adjustmentsconcierge@db.com.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
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