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Service compliance co-ordinator

Glasgow (Glasgow City)
Orona
Service
Posted: 7 July
Offer description

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Summary Of Role

Are you highly organised, detail-oriented, and ready to step into a role where your work ensures safety, compliance, and customer confidence?

Summary Of Role

Are you highly organised, detail-oriented, and ready to step into a role where your work ensures safety, compliance, and customer confidence?

We’re looking for a Compliance Coordinator to join our dynamic team. You’ll work closely with our Service Manager and field teams to manage key compliance processes, close out insurance-timed defects, and ensure our service operations are running smoothly and effectively.

If you’re someone who thrives on precision, takes ownership of your work, and enjoys contributing to a collaborative, fast-paced environment


* Monitor and manage insurance-timed defects across the full Orona portfolio, ensuring timely resolution.
* Coordinate and plan defect closures, liaising with Operations, Supervisors, and Coordinators.
* Collaborate with our National Key Account Team, providing regional compliance updates.
* Support the Quotation Team on urgent quote requests, helping prepare and issue proposals to clients.
* Attend and contribute to monthly compliance review meetings, bringing actionable insights.
* Prepare compliance reports and data summaries for internal stakeholders and client-facing meetings.
* Ensure documentation accuracy and integrity, updating our Service Management System and maintaining audit-ready records.


Requirements:

* A sharp eye for detail — especially when reviewing reports or Excel data
* Strong organisational skills and ability to manage multiple priorities
* Must have Lift industry Expereince
* Confident communicator, both written and verbal
* Experience in a service, compliance, or data/reporting-focused role is ideal
* Proficient in Microsoft Excel; knowledge of service management systems
* A proactive mindset — ready to learn, contribute, and grow with us


Seniority level

* Seniority level

Not Applicable


Employment type

* Employment type

Full-time


Job function

* Industries

Industrial Machinery Manufacturing

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