Service Booking Agent - Eastern Western Motor Group
40 hours Broxburn
Service Booking Agent
Eastern Western Motor Group
Up to £23,920 OTE £26,000
Colleague Benefits:
1. Enjoy your birthday off on us every year!
2. Colleague Discount - We offer excellent discounts on new and used car purchases, parts and servicing across all our brands.
3. Industry leading training and development opportunities.
4. Access to Vitality at Work which offers discounted health screening, gym membership discount and health and wellbeing support.
5. Generous Holiday Allowance - Your free time matters to us! We give all our employees up to 40 days annual leave each year.
6. Your Family Matters - As a family run Company, your family matters to us. We offer our employees a pension plan, death in service scheme and access to our staff saving club. We also offer free corporate passes for Five Sister Zoo, Almond Valley and many more local attractions!
7. YourDiscounts is our retail discount partner. You can save hundreds of pounds on everything from holidays to your weekly shopping!
8. Vehicle Introduction Bonus – Earn £100 by referring a friend or family member to purchase a car at one of our Dealerships.
9. Up to 5 study days off per annum, plus time off for any exams.
Role Overview:
10. Daily outbound telephone contact with customers to arrange service appointments.
11. Handles incoming service calls on behalf of the dealerships.
12. Provides accurate estimates for servicing and repairs, ensuring that the customer is fully aware of the costs and timescales involved.
13. Discuss with customers the purchase of key products offered by the company.
14. Accurate data entry of customer and vehicle information into dealer management system
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