Job Description
MCS Group is thrilled to be once again retained by ARKK as they look to appoint a Client Programme Director. ARKK is a leading software provider serving large multinationals and driving change in the Tax, Financial and Regulatory industries with its innovative technologies.
An opportunity has arisen for an experienced Programme Director to establish a Client Implementation Project Office and lead and develop the Client Service Delivery function.
Reporting directly to ARKK's COO, you will be the leader responsible for the successful delivery of our client implementation projects. You'll work across multiple stakeholders to ensure our solutions are implemented on time, on budget, delivering client experience excellence.
This is a leadership role that combines programme governance with client service delivery and customer relationship excellence. You will act as a trusted advisor for clients, guiding them through digital transformation, ensuring we deliver value.
The following is experience which will be relevant to the role. If you are confident, you have the skills and experience, we'd love to hear from you.
Key Requirements:
1. Relevant experience in Finance and/or SaaS
2. 5 plus years' experience in leading Programme Management and Client Delivery teams
3. Proven ...