We’re looking for a Product Specialist who loves solving problems, figuring out how things work, and helping shape the future of our platform.
This is a unique role that blends technical product support with product development — perfect for someone who enjoys working cross-functionally, talking to customers and teams, and turning feedback into real, impactful improvements.
If you're curious, collaborative, and want to see your ideas make a difference in a growing SaaS business, we’d love to hear from you.
What is Alkimii?
At Alkimii, we're on a mission to revolutionise how hospitality businesses manage People and Property Operations. Our platform offers a seamless and paperless workflow solution, a powerful team collaboration app, and immersive 360° real-time data views across organisations. Alkimii is the partner in enhancing productivity, fostering a thriving culture, and boosting the bottom line.
What will you be doing?
No two days will be the same — but here’s a taste of what you’ll be doing:
· Collaborating with Customer Success and Implementation to investigate, escalate, and test product issues
· Providing technical support to the Growth team for demos
· Working with developers on bug fixes and quality checks
· Delivering internal training so everyone knows the product inside out
· Gathering feedback from customers and internal teams to spot opportunities for improvement
· Translating needs into clear, structured product specifications
· Testing and supporting beta programmes before full release
· Aligning with Growth, Marketing and the C-Suite to keep everyone informed and moving forward together
We think you’ll love (and thrive in) this role if you’re someone who:
· Has a passion for both technology and delivering great customer experiences
· Enjoys gathering and interpreting feedback to improve products
· Can turn ideas into clear, actionable product specs
· Works well with both technical and non-technical teams
· Has experience in product, technical support, or a similar field (preferred but not essential)
What can you expect from us:
Full time competitive salary and commission opportunities
???? Wellbeing programs, learning and growth opportunities
️ Flexible working week, because we take seriously the productivity and wellbeing of our team
You will work on meaningful and challenging tasks in a relaxed yet supportive environment.
4,000 Employee Referral Program
Clevercards - Employee Benefits -
Hybrid position in Ireland
Quarterly team meet-ups
Before you apply, we feel it’s important that you know a bit more about us…
We:
· Enjoy being up early enough to see the sunrise
· Discipline ourselves with morning workouts
· Feed our curiosity with a good book
· Don’t take ourselves too seriously
· Constantly ask ourselves how we can make it easier for our customers
And some details we feel best describes our new addition to the Team…
You:
· Want to be part of something exciting
· Want to grow your professional network
· Are comfortable expressing your opinions
· Hold the door open for the person behind you
· Are bursting with creative ideas
· Know the difference between chess and checkers
· Want to be more than just another employee in a big firm
· Know the real reason some places offer pingpong tables and sleep pods…(we don’t by the way)
#J-18808-Ljbffr