A leading health services organization in the UK is seeking a Welfare Benefits First Contact Advisor to provide essential advice to those impacted by cancer. This role involves managing a caseload, performing assessments for client referrals, and ensuring a compassionate and professional service. The successful candidate will need to demonstrate expertise in welfare benefits and customer service, adapting to various client situations. A flexible working approach is required as the role is primarily home-based but involves occasional visits to the Cardiff office.
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