RKW is seeking an e-Commerce Data & Insight Assistant to join our expanding team. The role will be to assist the e-Commerce team with all administrative duties working cross functionally with other internal teams as well as liaising with customers as required. Responsibilities: Proactively supporting eCommerce Data & Insights executive alongside the eCommerce Director(s) and NAM’s with day-to-day account administration. Support in daily & weekly communications with internal teams. Set up, maintain & help analyse key reports & trackers on a weekly, monthly & quarterly basis. Open & monitor service tickets, to resolve catalogue and product issues, customer questions and item maintenance requests. Load promotional detail into the relevant app Support account manager with building presentation and pitch decks for customers. Additional ad-hoc duties as required by the business. Requirements: 1-2 years of clerical/general office experience in a sales environment. A good understanding of Microsoft packages (Excel, Word, PowerPoint etc.) High attention to detail, with an ability to oversee and prioritize multiple projects and consistently meet deadlines. Excellent written and verbal communication skills. Capability to work both independently as well as in a cross functional team environment Desire to continue to learn and grow professionally. Ideal Attributes Results-driven attitude; a self-starter who thinks and participates effectively, both independently and as part of a team. Strong verbal and written communication skills, ability to articulate her/his views crisply and convincingly. Takes action: proactive and resourceful in solving problems, making decisions and executing on goals. Owns results-follows through on commitments, takes responsibility, and produces quality results. Proactive and happy to work on own initiative. Strong work ethic. Good team player Come and help us to celebrate 35 years of business If you feel you have the right background and experience to carry out this busy role, we look forward to hearing from you, apply now via this link or email your cv directly to recruitment@rkwltd.com *Notice to agencies. R K Wholesale Limited (the Company) will not accept unsolicited resumes from agencies, search firms, or independent agents for this available role. Resumes submitted without specific vacancy authorisation and valid signed agreement in place will become the sole property of the Company. Therefore, no fee will be payable should a candidate be hired as a result of an unsolicited agency, search firm or independent agent's referral. *