About the role
We’re looking for an inspiring and forward-thinking leader to head up our Residence Life team within Campus Services. In this key role, you’ll develop, support and motivate our team to deliver high-quality services that enhance every stage of the student journey.
You’ll oversee Residence Life Assistant Managers, drive team performance, manage key events throughout the academic cycle, and lead initiatives that strengthen community, wellbeing and engagement within university-managed accommodation.
With responsibility for budgets, operational planning, risk and incident management, you’ll be a confident decision‑maker who can collaborate across departments and act as an escalation point for complex student issues.
If you’re an experienced manager with a passion for supporting students, building strong teams and shaping a memorable university experience, we’d love to hear from you.
About you
The ideal candidate will be a confident and capable leader with a strong foundation of knowledge and experience gained either through a relevant degree or substantial vocational experience at management level. They will bring experience from a similar working environment, enabling them to understand the operational, people-focused and service-led pressures of the role from day one.
They will have a proven ability to lead successful teams and deliver complex projects, demonstrating excellent organisational skills, sound judgement, and the capacity to motivate others to achieve high standards. With strong financial awareness and hands‑on experience managing budgets, they will be comfortable overseeing resources, identifying efficiencies, and ensuring value for money.
This candidate will also be experienced in implementing and delivering operational systems, using their practical understanding of processes to improve service delivery and support continuous development across the team. Strong IT capability is essential, including proficiency in Microsoft Office and working with databases, enabling them to operate confidently in a data‑driven environment and support digital ways of working.
Overall, the successful candidate will be a proactive, skilled manager who combines leadership, operational expertise, and technical competence to drive an excellent student experience.
Additional information
Informal enquiries are welcome and should be made to Lisa Crooks, Head of Accommodation and Revenue at ljc69@leicester.ac.uk
The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change, which includes not only our staff and our current students but also thousands of Leicester graduates around the world.
As a diverse and forward‑thinking employer, we embed the principles of equity, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.
We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.
Vacancy terms
Full‑time or job share, permanent
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