Active Outdoors Assistant - Norwich Summary We’re looking for someone who loves the outdoor life and wants to help people to enjoy it in their own way. Our Active Outdoors Assistant role is all about giving people a warm welcome, sharing practical information and offering helpful advice. Whether it’s helping with cycle hire or supporting other active outdoor activities or programming, you’ll play a key part in making sure everyone has an enjoyable and memorable experience. What it's like to work here As the first complete estate within National Trust, the visitor experience at Blickling is a key priority and the team are always looking for hard-working people with a passion for service, to join it. You're likely to need your own transport to get here, the friendly team and extensive Outdoor Experience opportunities make Blickling one of our most popular tourist destinations. Click here for more information about this location What you'll be doing Reporting to our Active Outdoors Development Coordinator, you’ll be working with volunteers to make sure our bikes are safe and ready to be hired. You’ll be advising people on outdoor activities, helping with events and generally making sure that everyone has all the information and guidance they need to enjoy their time in the estate. Your role is all about creating the best possible experiences for everyone. You’ll chat to visitors to understand their needs and offer tailored advice, whilst also keeping an eye on safety and promotion of the wider Blickling offer. As a key part of the Visitor Experience team, you will help deliver key parts of the visitor programme, working alongside our Senior Programming & Partnerships Officer at peak times. You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. Who we're looking for We’d love to hear from you if you’re: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.