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Hr operational improvement manager

London
Improvement manager
Posted: 14h ago
Offer description

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey. This role shapes and enhances the HR service delivery model by designing and implementing digital HR solutions. It applies best practice to improve processes, resolve operational issues, and drive efficiency, working across HR to strengthen governance and deliver a best-in-class employee experience. You’ll be responsible for: Clear delivery of savings through process re-engineering (ideally to double their salary minimum). Demonstrating off-shore/right-shore capabilities. Enhancing service delivery to the customer, building services from a customer first principle. Aligning global services to deliver a one best way approach. Driving the maturity of the HR service model through robust digital design and process optimisation. Managing the development and implementation of HR technologies and standardised processes. Enhancing efficiency, governance and colleague experience through continuous improvement and clear operational guidance. Partnering across HR to deliver integrated solutions and support sustainable, compliant service delivery. You’ll need to have: Ideally Lean Black belt (or lean skills at minimum). Experience aligning process improvement globally. Oracle and SNOW delivery of improvements. Advanced MS skills, including PowerPoint and Visio. Knowledge of UK employment law and ability to present clear, accurate data. Experience developing modern HR blueprints, SOPs, and holding a relevant HR or business degree. Our values Safety first - Going home safe and well\: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team. Client focus - Deliver on our promise\: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients. Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations. Create opportunity - For our people to excel\: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role. LI-On-site

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