Devonshire Hayes have partnered with a fantastic company as they are looking to hire a talented IT Support Analyst to join their team. You will be tasked with,
Key Responsibilities
* Active Directory Management : Provide user account management, group policy administration, and support for Active Directory-related issues.
* Microsoft 365 Entra : Support and troubleshoot Microsoft 365 Entra setup and integrations, ensuring seamless access and functionality.
* Laptop Builds & Configurations : Build, configure, and deploy laptops to end-users, ensuring they are properly set up with necessary software, drivers, and security settings.
* Technical Support : Offer support to end-users, resolving hardware, software, and networking issues, either remotely or on-site for Windows 10, 11 and Office 365.
* Troubleshooting & Issue Resolution : Troubleshoot and resolve technical issues related to operating systems, applications, networks, and hardware.
* Documentation & Reporting : Maintain documentation of troubleshooting steps, technical issues, and configurations.
* Software & Hardware Installations : Assist with the installation and configuration of software, operating systems, and hardware peripherals for end-users.
* Collaboration : Work closely with internal IT teams to provide efficient solutions and elevate issues when necessary.
You will be required to work 5 days per week onsite
#J-18808-Ljbffr