Overview
At Dunelm, we’re all about helping people feel truly at home—now and for generations to come. We’re looking for a Store Coach Designate to cover stores around the Sussex Region. Someone who’s got a head for operations, a heart for people, and a passion for creating brilliant customer experiences—no matter how or where our customers choose to shop. It’s a hands-on role where your attention to detail will make life easier for customers and for your team. You’ll be helping people find what they need, when they need it, and making sure the store feels as good behind the scenes as it does out front.
Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, we’re the UK\'s number one choice for homewares because we make home life lovelier for our customers. We’ve crafted a workplace that feels welcoming—where you can bring your ideas, be yourself, and feel right at home.
We’re all about the customer—making them feel welcome and helping them find the perfect pieces for their home (and maybe a few they didn’t even know they needed!). We’re fast and friendly, and no two days are ever the same. There’s always someone new to meet, something new to learn, and plenty of chances to make a real difference. There are 200+ stores across the UK, and our friendly, helpful teams are well looked after with great benefits and opportunities to grow.
Responsibilities
* Cover stores around the Sussex Region as a Store Coach Designate.
* Demonstrate a head for operations and a hands-on approach to store management.
* Focus on creating brilliant customer experiences, wherever customers shop.
* Provide attention to detail that makes life easier for customers and the team.
* Help customers find what they need, when they need it, and ensure the store runs smoothly behind the scenes as well as on the shop floor.
Qualifications / Attributes
* Head for operations, a heart for people, and a passion for creating brilliant customer experiences.
* Hands-on role with strong attention to detail.
* Ability to adapt in a fast-paced, customer-focused environment.
Benefits and environment
We offer great benefits and opportunities to grow, in a workplace that feels welcoming and supportive.
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