* Remote role with travellingrequired to clients in and around Manchester
* 5years demonstrable commercial experience in IT support services orconsultant
* Full UK Driving Licence(required)
Full JobDescription
Our client is a fastgrowingeducation technology provider delivering managed IT services toover 500 school and Multiacademy Trust clients across the UK. With35% YoY growth over the past two years they are recognised as aworld class employer by Best Companies Index.
What you willdo
* Make regular visits toclient schools to provide effective onsite responses to a range ofIT networking and end user support requests
* Userobust and developing knowledge to support across IT services andtechnologies including Microsoft Google and Appleplatforms
* Process and escalate incomingrequests for support both on site and remotely via thehelpdesk
* Participate in project work at clientsites with the potential for developing the direction and scope ofthese projects in the future
* Work closely withour expert Account Managers to provide holistic technical supportand consultancy for valued clients inschools.
What you willneed
* Competent working withclients customers and colleagues of all levels ofseniority.
* Practical working knowledge offirewalls and HP Aruba switches in the Education or Public sectorsideally
* Windows AD Microsoft Office 365 andAzure AD
* MS InTune devicemanagement
* Welldeveloped networktroubleshooting skills
* Knowledge of LAN &WAN technologies
* Some VMWare and MicrosoftHyperV experience (desirable)
* Some experiencein recent Microsoft Serverbuilds
* Experiencewith Google Workspace For Education(desirable)
* Relevant certification inNetworking (e.g. CCNA) and/orMicrosoft
Company Benefitsinclude:
Annual Profit Share scheme(after 12 months).
Employer PensionContributions.
Employee Assistance Plan.
Laptopand Mobile Phone
Holiday entitlement starting on 22 daysand increasing with length of service.
Birthdayleave.
Sick Leave.
Company Carbon footprintoffset with Ecologi.
Cycle to work scheme.
Salarysacrifice EV car scheme.
Company events & charityfundraising opportunities.
Funded professionaltraining.
Salary: 25000.0029000.00 peryear dep on experience. Some weekend/out of hours work may berequired depending on client requirements. This would be paid asovertime.
Why work for ourclient
They are an Investors inPeople accredited company and a Gold MicrosoftPartner. They are committed to investing in the healthand wellbeing of their staff and have recognised structures inplace to support progress and selffulfilment atwork.