Johnsons Cars are one of the UK’s leading independent Franchise Dealership Networks, with 62 multi-award winning Dealerships across the UK. Established in 1999 we have grown rapidly to represent a variety of global car manufacturers with 17 marques in total ranging from Volkswagen to Volvo, Honda, Toyota Lexus and Mazda to Fiat, Fiat Professional, Jeep, Hyundai, Seat, Alfa Romeo, Abarth, Skoda, Suzuki and Ford.
At Johnsons Cars, we maintain the highest standards of professionalism and integrity at all times and recruit to deliver excellence in customer service with our expertise and enthusiasm. We have a fantastic opportunity available across our network and are looking for motivated, enthusiastic and committed individuals to join our team.
Are you passionate about customer service?
We are looking for a dedicated Weekend Receptionist to join our busy front of house department at our Johnsons Volkswagen dealership in Stafford. You must possess good customer service, verbal and written communication skills and be accurate and efficient in your work. We offer a superb opportunity to the right person who is able to demonstrate a successful and stable track record (ideally within the automotive industry although not necessary as full training will be provided).
The receptionist is the first-person customers interact with, so it's essential that our front of house team is passionate about working with people and consistently deliver an exceptional level of service.
Role and Responsibilities:
* To engage with customers as they visit the dealership, and direct them to the right department.
* Take responsibility, as the Dealership Host, to cater to customer’s needs, including serving tea and coffee whilst customers wait in the loung.
* Manage the switchboard of the Dealership, directing enquiries and calls to the right departments.
* There is a small amount of administration involved in this role.
The ideal candidate will:
* You will have outstanding interpersonal and communication skills and excellent organisational skills.
* A professional attitude.
* Good attention to detail and be able to work in a busy environment.
* Flexibility and the ability to adapt to situations.
* Enthusiastic, friendly, helpful and committed to delivering a high level of customer service and respect for customers and colleagues.
* Resilience with a drive to succeed.
* Have an open and outgoing personality; someone who is easily engaged and feels comfortable engaging with the general public.
* Be well presented, articulate and have experience working with Microsoft office (or similar)
* Have switchboard experience (however not necessary as full training will be given), However you certainly cannot be shy of the phone.
* Ideally hold a valid UK driving licence.
The successful applicant will be highly motivated, efficient and organised. You must possess excellent communication and customer handling skills.
If you feel up to the challenge and have the relevant experience and ability, we are looking for APPLY TODAY!
Friday to Sunday
£per hour - Dependent upon age and experience.
Whatever your question or feedback we are here to help. So please feel free to contact us.
Reg Office: Johnsons Cars LimitedEmpire CourtRedditchUnited KingdomB97 4DA
Johnsons Cars Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary.
Johnsons Cars Limited is authorised and regulated by the Financial Conduct Authority (FCA) (our registration number is 688450. Permitted activities include acting as a credit broker not a lender.
As an FCA regulated credit broker we can introduce you to a selected group of lenders / brokers (see below) who may be able to help you finance your purchase. This group of lenders / brokers provides us with a range of products which may be suitable for your purchase. We will explain the key features of those products to you.
Volkswagen Financial Services (UK) Limited, Evolution Funding Limited, Santander Consumer (UK) plc, Honda Finance Europe PLC, CA Auto Finance UK Ltd, Suzuki Financial Services Limited, Volkswagen Financial Services (UK) Limited, Hyundai Capital UK Limited, Stellantis Financial Services Uk Limited, Toyota Financial Services (UK) PLC, FCE Bank Plc,
We are a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products, we act as their agent for this introduction. We are not an independent financial advisor; we will provide details of products available. We may advise you on the products, subject to your personal circumstances, though you are not obliged to take our advice or recommendation.
We do not charge you a fee for our services. we will typically receive commission from whichever lender we introduce you to (either a fixed fee or a fixed percentage of the amount you borrow).
Unless we consider it to be inappropriate given your personal circumstances, for certain vehicles e.g. New, our approach is to introduce you to the lender who are usually able to offer the best available package for you, taking into account interest rates, residual valuations (where applicable) and other contributions. If they are unable to make you an offer of finance, or the vehicle is not one that we would normally place with them we will introduce you to other lenders on our panel. The lender we introduce you to and available rates will depend upon a number of factors including: the vehicle, your personal circumstances and the likelihood of a lender to accept an application based on information provided.
Lenders typically pay a commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions; some lenders may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you would like to know the amount of any remuneration we have received from the finance provider, please ask us.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over, Guarantees may be required. View our full finance disclosure.
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