My client, a well-established and highly regarded organisation, are seeking a Travel Consultant to join their busy team.
This is a customer-focused position, working within an in-house travel club environment, supporting a loyal member base with holiday bookings.
Responsibilities
* Taking inbound calls from customers and providing a professional and friendly service
* Arranging accommodation and travel bookings tailored to individual requirements
* Managing enquiries via phone and email
* Providing guidance and support throughout the booking process
* Maintaining accurate records and ensuring a high level of attention to detail
* Developing and maintaining strong product knowledge through training and team collaboration
* General administration as required
Qualifications
* Travel experience is essential for this role
* Strong communication skills, both verbal and written
* A professional and confident telephone manner
* Excellent organisation and attention to detail
* A positive, team-focused attitude
* Good IT skills and the ability to learn new systems
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