Salary: £40,000 - 45,000 per year Requirements: Strong organisational skills with the ability to manage changing priorities Excellent communication skills and the ability to engage stakeholders at all levels Solid technical understanding with strong documentation skills A methodical, logical approach to problem solving Experience driving continuous improvement initiatives Ability to work independently and under pressure Strong customer service mindset Responsibilities: Support, maintain, and develop business-critical systems across the business Lead and contribute to system upgrades, enhancements, and improvement initiatives Analyse business requirements and translate them into effective technical solutions Collaborate with software vendors and third-party partners Conduct system testing and support successful implementation of new features Drive continuous improvement aligned with business strategy Develop and support low-code applications (K2 / PowerApps or similar) Create and maintain documentation, procedures, and recovery processes Provide technical support to end users and ensure systems deliver long-term value Participate in an on-call rota (1 week in 4) Technologies: Support K2 More: We are looking for a motivated and capable Systems Analyst to support and enhance a number of systems across our business. This is a hands-on role where you will drive system improvements, ensure platform stability, and help future-proof our technology landscape. You will be part of a collaborative and forward-thinking IT team, working on impactful systems within a critical industry. This position offers the opportunity to lead projects and influence system strategy while developing your skills in modern platforms, including low-code technologies. last updated 14 week of 2026