Overview
As Technician Supervisor, you'll play a key role in leading our team of HGV technicians, ensuring all work is carried out efficiently, safely, and to Volvo's high standards. You'll act as a hands-on leader, supporting technicians on the shop floor while coordinating workloads, maintaining quality control, and liaising with the Service Manager to meet operational targets.
What you will do
* Working closely with and supervising a team of technicians in order to create high levels of morale and focus to ensure that work is completed in a timely manner and with excellence in quality.
* Ensuring that customer expectations are managed at all times by working with each stage of the Genuine Volvo Service process.
* Maximising the shifts performance through effective problem solving, coaching & development
* Effective communication with the Day Shift Supervisor, CSR's and Parts department to ensure that technicians have valid job specifications and time budget prior to work commencing.
Requirements / Qualifications
* Do you have previous experience as a Supervisor or Team Leader in HGV maintenance?
* Are you able to manage and motivate a team of technicians in their daily duties?
* Can you coach and provide support and guidance to your team of technicians.
* Are you able to effectively communicate at all levels both written and verbally
* You have the ability to prioritise tasks, manage workflow and meet deadlines in a busy workshop
* You have a basic knowledge of Microsoft and IT skills
Benefits
* 25 days holiday rising to 30 days + bank holidays
* Company pension
* Referral schemes - earn yourself £1000!
* Enhanced Paternity/Maternity leave
* In house training
* Healthcare plan with access to dental insurance
* Employee discounts for yourself, family and friends on many High Street retailers, travel, hotels, gym memberships, theme park days plus many more!
Apply today and move up in your career!
Job Types: Full-time, Permanent
Pay: Up to £21.00 per hour
Expected hours: No less than 37.5 per week
Schedule & Additional information
* Schedule: Monday to Friday
* Overtime
* Weekend availability
* Additional pay: Signing bonus
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