Cluster Revenue Manager – Resorts
BGAM Hospitality
Location: Remote / Hybrid (UK portfolio travel as
required)
We are seeking a highly commercial and analytical Cluster
Revenue Manager – Resorts to lead revenue strategy across a portfolio of
multi-dimensional resort hotels.
This is not a rooms-only role.
You will be responsible for driving total revenue
performance across:
* Rooms
(occupancy, ADR, RevPAR)
* Golf
(green fees, memberships, societies)
* Leisure
& Spa
* Food
& Beverage
* Meetings
& Events
Working closely with General Managers and the Group Director
of Revenue, you will implement dynamic, data-led strategies that maximise
profit, market share, and asset value.
Key Responsibilities
Total Revenue Strategy
* Develop
and execute integrated revenue strategies across multiple resort
properties
* Drive
performance across all revenue streams, not just rooms
* Align
pricing and commercial strategy with demand patterns, seasonality, and
local market conditions
Pricing, Distribution & Inventory
* Manage
daily rate strategy and inventory controls across all channels
* Optimise
channel mix with clear focus on:
o Direct
bookings and value-add strategies
o Controlled
OTA contribution
o Corporate,
leisure, and group segments
* Ensure
rate parity and distribution efficiency across all platforms
Resort-Specific Revenue Optimisation
* Support
pricing strategies for:
o Golf
memberships and society business
o Spa
and leisure utilisation
o Meetings,
events, and function space
* Identify
opportunities to package and upsell across departments to drive total
spend per guest
Forecasting & Reporting
* Produce
accurate weekly and monthly forecasts, budgets, and pace analysis
* Lead
revenue meetings with clear, actionable insights
* Track
and drive performance against key metrics:
o RevPAR,
ADR, Occupancy
o TRevPAR
and total revenue flow-through
* Provide
clear recommendations to improve performance, not just report on it
Collaboration & Leadership
* Work
closely with Sales, Marketing, and Operations teams to ensure alignment
* Support
General Managers in understanding and executing revenue strategy
* Act
as the commercial lead across the portfolio, challenging assumptions and
driving accountability
Systems & Data Integrity
* Ensure
accuracy and optimisation of all revenue systems (RMS, PMS, CRS, channel
managers)
* Maintain
clean, reliable data to support decision-making
* Continuously
review and improve processes and reporting
What We’re Looking For
* Proven
experience in hotel revenue management, ideally across multiple properties
* Strong
understanding of resort or full-service hotel operations
* Demonstrable
track record of improving RevPAR, ADR, and total revenue performance
* Highly
analytical with the ability to turn data into clear, commercial action
* Experience
with revenue systems, Excel, and distribution platforms
* Strong
stakeholder management skills with the confidence to challenge and
influence
Desirable
* Experience
with golf, spa, or membership-based revenue streams
* Experience
working with major brands (e.g. Marriott International, IHG Hotels &
Resorts, Accor)
* Familiarity
with branded systems and reporting tools
* Experience
in a cluster or regional role
What You’ll Bring
* A
commercial mindset first, analytical second
* The
ability to manage complexity across multiple revenue streams
* Confidence
to challenge underperformance and drive change
* Strong
attention to detail with a focus on execution
* Pace,
ownership, and accountability
What We Offer
* Competitive
salary
* Opportunity
to shape revenue strategy across a growing resort portfolio
* Exposure
to complex, high-value assets
* Career
progression within a fast-growing hotel management company
* Supportive
but performance-driven environment
Apply Now
If you are a commercially focused revenue leader ready to
move beyond rooms revenue and take ownership of total resort performance, we
want to hear from you.