Senior Credit Controller About Us Connect, part of the Screwfix family and owned by the Kingfisher Group, is a leading name in the distribution of high-quality appliance spare parts and accessories. With over 50 years of experience, we’re proud of our heritage and excited about our future. Being part of Screwfix gives us the resources, knowledge, and support of one of the UK’s most recognised retail groups – helping us to continue growing and delivering for our customers. About the role Responsible for managing an allocated section of the sales ledger, ensuring prompt collection of payments and effective credit control. The role includes account setup, cash allocation, debt chasing, and contribution to cash forecasting and process improvements. The ideal candidate will hold a Credit Control qualification, have advanced Excel skills, and bring senior credit control experience. Your responsibilities will include: Managing an allocated part of the sales ledger credit accounts Managing setting up of new accounts Allocating cash payments Chasing debt via telephone and email Reporting any issue accounts and actions taken to collect monies Inputting into cash forecasting reports Acting as cover to other team members when required Suggesting and be involving in project work to improve processes and controls Adhoc work as requested by FC and FD What we offer At Connect, we believe in supporting our people both in and out of the workplace. You’ll have access to a wide range of benefits, including: Wellbeing & Support Retail Trust : free online support and counselling Employee Support Fund : non-repayable loans for times of need Speak Up : confidential reporting service Work & Family Life Enhanced Parent Policy Enhanced Company Sick Pay Generous Length of Service scheme Learning & Development Skillshub : online learning management system PepTalk : access to hundreds of motivational talks from professionals Discounts & Perks 20% discount in our retail stores Discount on all company stock HapiApp : retail, gym, and lifestyle discounts Engagement & Community People Forum committee – your chance to shape the future of our business Regular company engagement events Opportunities to take part in charity events Peakon Surveys – a platform for your voice to be heard