If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. The Agenda for Change Pay Award for 2026/27 is effective from 1 st April 2026. Please note successful applicants with a start date from 1 st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086 Job overview CLERICAL OFFICER (Band 2) HMP BERWYN, WREXHAM, NORTH WALES - 37.5 HOURS PER WEEK Do you want to gain work experience alongside completing an NVQ in business administration? We are looking for someone with good communication skills who has a can-do proactive approach. We will provide you with an opportunity to gain valuable work experience across a range of areas and access to training. HMP Berwyn has been developed with a strong rehabilitative culture at its heart. The key values being built into all areas are to value each other and celebrate achievements, act with integrity and always speak the truth, look to the future with ambition and hope, uphold fairness and justice in all we do, embrace welsh language and culture and to stick at it! Please note that any offer of employment will be subject to the successful receipt of enhanced DBS and prison vetting clearances. Please note if your application is successful and you are invited to interview, they will be held on site at HMP Berwyn to ensure candidates have an understanding of the environment. Requests for virtual interviews will not be accepted. Advert To provide a comprehensive reception and clerical service for the health and wellbeing team as part of a multidisciplinary team in the co-ordination, provision and delivery of an effective high quality health & wellbeing service to the men at HMP Berwyn. Undertake efficient reception duties e.g. answering the phone, receiving people at reception and when people arrive in the department. Process key information, actively updating clinical and electronic records and systems. Print off clinic list for next day’s clinics for use by practitioners to enable smooth running of clinics. Orders standard stock items, office equipment, stationary etc. e.g. create/ confirms oracle order. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Working for our organisation Prisons are one of the most challenging, yet rewarding places for healthcare professionals to work - if you’re looking for a role where you can develop your existing skills and learn something new every day in an environment that never stands still, then this is it! Health and wellbeing services are provided seven days a week day throughout the year. Our team includes GP’s, Team managers, Nurses and HCA’s; emergency care is an MDT approach and all our clinical staff are trained to deliver intermediate life support (ILS). Pharmacy is managed by our pharmacist and supported by technicians and assistants. BCUHB offers of employment are subject to satisfactory receipt of references, enhanced DBS check and prison vetting. Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.