About Us The BoTree is a luxury hotel and part of the Curio Collection by Hilton, located in the heart of London. Defined by our approach to Conscious Luxury, we combine exceptional service, thoughtful design and a strong sense of purpose to create meaningful experiences for our guests. At the centre of everything we do, are our core values of Truth, Love and Compassion, guiding how we care for our guests, our team members, our communities and our planet. Behind every exceptional guest experience is a highly organised and collaborative operations team. We are now seeking a Hotel Administrator to support the General Manager, Hotel Manager and Executive Team in coordinating the administrative and operational activities that keep the hotel running smoothly. The Role As Hotel Administrator, you will provide essential administrative and operational support to the hotel's leadership team, ensuring that internal communications, executive coordination and the operational systems are managed efficiently and professionally. You will act as a central point of organisation for meetings, reporting, executive administration and operational follow-up actions, supporting the leadership team in maintaining operational standards and service excellence across the hotel. Key responsibilities include: Responding to guest communications as directed by the General Manager and Hotel Manager, ensuring all correspondence is handled professionally and in a timely manner. Managing executive rotas within the HR system, ensuring compliance with payroll guidelines and reviewing and closing schedules on a weekly basis. Preparing presentations, reports and documentation for executive meetings, leadership briefings and business reviews. Attending meetings where required and compiling clear notes and follow-up actions to ensure operational alignment across departments. Monitoring and managing Hilton operational platforms including Hilton Lobby, BOOST and BOSS, ensuring actions are communicated and completed by the relevant teams. Support guest experience administration by ensuring guest requests, communications and preferences are managed effectively through the relevant systems. About You You are highly organised, proactive and confident working in a fast-paced luxury hospitality environment. You enjoy supporting senior leadership, coordinating multiple priorities and ensuring operations are running smoothly behind the scenes. We're looking for someone with: Experience in administrative or operations support role within a luxury hotel or Hilton property. Experience using Hilton systems including Hilton Lobby, BOOST and BOSS. Strong organisational and time-management skills with the ability to manage multiple priorities. Excellent written and verbal communication skills. High attention to detail and accuracy in administrative work. Confidence preparing presentations, reports and meeting documentation. A professional and discreet approach when handling confidential information. Experience working collaboratively with senior leadership and operational department heads. Familiarity with hotel administration systems such as HR platforms, schedule systems and operational reporting tools. What we offer: Cycle to Work Scheme Dedicated employee assistance programme through Health Assured. Stream (formerly Wagestream) financial wellbeing programme. Complimentary overnight stay at one of our hotels to celebrate your work anniversary An extra day off on you birthday Recommend a friend bonus up to £750 Discounted hotel rooms through Hilton Team Travel programme 28 days holiday per year, including public and bank holidays Meals provided while on duty. Join Us Join The BoTree, a Curio Collection by Hilton hotel, and play a key role in supporting the leadership team behind one of London's most distinctive luxury hospitality destinations. If you thrive in an organised, fast-paced environment and take pride in supporting operational excellence and exception guest experiences, we would love to hear from you.