Date: Sep 30, 2025
Location:
St Alban's, GB
Place of Work: Hybrid
Company Description
We are FBC UK, Fox's Burton's Companies ……And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).
FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company.
We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Albans. Together, we employ circa 4,000 amazing colleagues across all our locations.
Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox's or the choc-chip to our Maryland? We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success.
We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact.
We understand that having formal and on-the-job learning opportunities is key to our colleagues' professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences.
Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial, and supporting each other whilst meeting our business goals.
About The Role
We have an opportunity to join FBC as
Head of Industrial Quality
. This role leads Food Quality and Safety across Operations, including Supply Chain and Third-Party Manufacturers. You'll manage the FSQ teams, ensure compliance with regulatory and customer standards, and drive continuous improvement in quality processes. Collaboration with R&D, Production, and Supply Chain is key to delivering safe, consistent products. You'll also lead the Product Incident Management process and contribute as a member of the Technical Leadership Team.
Main Responsibilities
Key Responsibilities
Food Safety & Quality Systems
* Define and implement group FSQ policies, GMP, HACCP, and hygiene standards across FBC UK.
* Cascade processes and procedures across the network, ensuring alignment with external guidelines.
* Lead internal and external monitoring to ensure compliance and continuous improvement.
* Drive FSQ culture programs and share best practices across sites.
* Manage quality KPIs, product assessments, and incident reporting with effective action plans.
Hygiene
* Ensure hygiene systems and standards are in place across all UK bakeries.
* Collaborate with Operations and Planning to integrate cleaning protocols into production cycles.
* Oversee pest control activities and provider management.
* Lead hygiene culture initiatives and ensure compliance with legislation and customer codes.
* Ensure all employees receive appropriate hygiene training.
Quality Assurance
* Ensure all facilities meet quality standards and support employee training.
* Oversee quality controls for raw materials, packaging, and in-process products.
* Ensure effective monitoring and control from production to logistics handover.
* Lead and support Site Technical Managers in delivering quality objectives.
Who We Are Looking For
* Degree in Food Science or a related discipline
* HACCP Level 4 and Food Safety Level 4 certified
* Qualified Lead Auditor
* Proven experience leading multi-site operations in the food FMCG sector
* Solid track record working with major UK retailers, including M&S and Tesco
* Strong influencing and negotiating skills at all levels
Diversity Statement
FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.