Overview
Claims Handler (Fully Home-Based) - Birmingham
Job Type: Permanent Sector: General Insurance Specialism: Claims Location: Midlands & Wales Town/City: Birmingham Salary range: £20,000 - £29,999, £30,000 - £39,999 Salary Description: £28K - £30K plus benefits Posted: 08-Jul-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: JH-3122EX Job Views: 73
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!
This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
What you will do
* Handle a high volume of low value and low severity claims, including Property, Public Liability and Products Liability losses.
* Candidates from an insurer, broker or loss adjusting background will be considered, but it is essential that you have at least 2 years’ experience in any of the above classes of business.
* As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills.
* Be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes.
* Deal with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport-building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
Requirements / Qualifications
* Essential that you have at least 2 years’ experience in Property, Public Liability or Products Liability claims (in any insurer, broker or loss adjusting background).
Salary & Benefits
You will receive a generous basic salary of between £28,000 - £30,000 per annum (Negotiable, depending on experience), plus a range of company benefits, including support towards professional qualifications.
For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
About the recruiter
Aston Charles - a personalised service from industry experts
General Insurance and Financial Services Recruitment
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