Posted: 15h ago
The role
Housekeeping Supervisor
Champneys Tring
At Champneys, we’ve been pioneers in health, beauty and wellbeing since 1925. As a family-owned business, we operate luxurious health spas, resorts and hotels across the UK, delivering exceptional experiences that help our guests feel their very best, inside and out.
We pride ourselves on high standards, a people-first culture and a commitment to continuous innovation in wellness.
The Role
We’re looking for a passionate and experienced Housekeeping Supervisor to support the smooth, efficient running of our housekeeping department.
In this hands-on management role, you’ll ensure the highest standards of cleanliness and presentation across guest accommodation and public areas, while motivating and developing your team to deliver exceptional service every day.
Key Responsibilities
Support the day-to-day operation of the housekeeping department, ensuring standards are consistently exceededSupervise and lead the housekeeping team, driving a culture of excellence and attention to detailInspect guest rooms and public areas to maintain impeccable standardsEnsure effective laundry operations and guest laundry servicesActively support and coach team members, identifying training needs and delivering on-the-job trainingAssist with recruitment, onboarding and team performance managementDeputise for the Head of Housekeeping when requiredEnsure maintenance issues are identified and reported promptlyManage stock levels and support cost control within department budgetsDeliver exceptional guest service at every touchpointWhat We’re Looking For
Previous experience in a housekeeping supervisory role (hospitality preferred)Strong leadership skills with the ability to motivate and develop a teamExcellent attention to detail and high standards of cleanlinessA proactive and hands-on approachStrong organisational and communication skillsKnowledge of health & safety and COSHH proceduresExperience of rota planning and/or workforce systems (desirable)Why Join Us?
At Champneys, we don’t just offer a job, we offer a career in a supportive, people-focused environment where your contribution truly matters.Opportunity to work in a premium wellness brandOngoing training and development opportunitiesA collaborative and friendly team cultureBeing the iconic wellbeing brand that we are you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.
Not only will you work in great company you will also have access to the following:
Health, Wellness and Wellbeing incentivesDigital fitness programmesNutrition guides and recipesSelf-Guided meditationWellbeing podcastsChampneys experiences (such an overnight stay or an ultimate spa day experience)App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.In house social media connecting our Champneys FamilyEmployee Assistance Programme, offering counselling sessions and legal advice if required, other perks such as shopping discounts and financial support to list a few benefits.Motivating, rewarding and engaging colleague events.Discounted stays for you, your friends and family at any of our properties.Complimentary Spa Day on completion of your probationary period.50% discount on all Champneys products.Great discounts on our partner products Elemis and Clarins.Discounted membership to our exceptional health clubs.Merlin Entertainments Attraction.Introduce a friend incentive.Long Service celebrations.Free parking [Eastwell Manor, Forest Mere, Henlow, Mottram Hall, Springs, Tring and the College only].Professional Uniform.
