Your new company This social housing provider is a reputable housing association based in Glasgow, committed to providing quality housing solutions and is seeking a temporary housing assistant for an initial 3-month period, with scope to go permanent. With a friendly and collaborative team environment, you will be welcomed and supported as you play a key part in delivering for your tenants within the Housing Management Team. Your new role Support delivery of high-quality housing services across allocations, tenancy, rents, repairs, factoring, and estate management Promote customer satisfaction and continuous improvement through team collaboration and performance monitoring Ensure tenancy compliance and contractor access for essential services Provide rehousing advice and support, resolve customer issues, and liaise with partner agencies Assist in maintaining clean, safe, and vibrant communities Contribute to estate management, voids and lettings, anti-social behaviour cases, and arrears recovery Attend community meetings and support governance activities Ensure compliance with housing legislation, policies, and ethical standards Work flexibly across teams to support front-line service delivery What you'll need to succeed Demonstrate the values, behaviours and competencies aligned with excellent housing service delivery Proven experience in a housing role or similar, supporting customers with complex needs Strong background in Allocations, Rents, Tenancy, Repairs, Factoring, and Estate Management Solid understanding of current housing legislation, policy, and health & safety practices Skilled in working collaboratively with external partners and agencies What you'll get in return 19.64p/h (PAYE) Hybrid working policy On-site parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk