Overview
A exciting full time post has arisen in our Administration Team based within North Cumbria Adult Community Learning Disability Team/ Adult Autism Assessment Service. The post is part time - 22.5 hours Wednesday - Friday. The post will be based at Carleton Clinic, Carlisle.
The post holder should have experience of working in a similar administrative or secretarial role. A good knowledge of Microsoft packages and typing qualifications are essential for this role. The post holder will work alongside a team of Administrators, Medical Secretaries and Team Managers with allocated duties to support the administration function for the Community Learning Disability Team & Adult Autism Assessment Service.
Responsibilities
* Provide proactive, comprehensive administrative service and support, including handling enquiries, arranging clinics and meetings, typing/formatting assessments, letters and reports.
* Preparation and taking notes/minutes of meetings as required.
* Processing referrals, discharges and confidential patient information within the Rio electronic system.
* Working as part of an admin team, sharing and supporting the workload.
* Provide agreed levels of support to the service to maintain cover in the absence of other administrative staff.
* Undertake additional duties as directed by the Admin pathway coordinators.
* Ensure excellent customer service, in person and on the telephone, following guidance and procedures delivered through in-house training.
Qualifications and Skills
* Excellent communication, customer service and organisational skills.
* Working knowledge of office procedures including IT skills.
* Current qualifications as outlined in the Essential Criteria of the Personal Specification.
* Experience in handling administrative tasks in a healthcare or similar environment.
Employment Details
* Employment type: Full-time (note: role described as part-time 22.5 hours per week, Wednesday to Friday)
* Seniority level: Entry level
* Location: Carleton Clinic, Carlisle
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
For further details / informal visits contact: Name: Michelle Fisher
Job title: Team Manager
Email: michelle.fisher@cntw.nhs.uk
Telephone: 01900 705825
#J-18808-Ljbffr