This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description
Summary
An excellent opportunity has arisen to join our centralised Facilities Operations Team providing operational support, technical input and governance to assist with business cases, technical pre-screening, establishing and monitoring all new and renewing line slips and binders across the GB business unit. The role has been created to accommodate a growth in new facilities from GB CRB.
The Role
In this role, you will be responsible for ensuring each facility is set-up and compliant using current binder and MRC standards. Each facility must be reviewed to ensure it provides efficiencies upstream in the broking teams and downstream into operations, including claims and accounting.
You will provide operational support for the renewal and ongoing management of facilities including:
The setup and renewal of master facilities to current market standards
Ensuring the facility and markets are set up in the Eclipse operating system
Supporting business units in the development of business cases for new and renewing facilities
Overseeing preparation of premium and risk written bordereaux
Administration of mid-term adjustments to market standards
Preparation of management information for governance group, business units and carriers
Maintenance of facilities catalogue and tracker
Query resolution – internal and external parties
Further Specific Responsibilities And Accountabilities Include
Working closely with business units, provide guidance and advice on changes and developments impacting delegated authority contracts and MRC line slips
Conduct technical pre-screening checks to gauge and improve efficiencies of new and renewing facilities prior to formal governance group review
Collate information to support business case development for new and renewing facilities for business units
Providing latest version of draft Binding Authority Agreement / Coverholder Appointment Agreement (BAA/CAA) / Line Slip MRC wordings to business units
Ensuring all aspects of the facility set-up process are adhered to and Eclipse operating system is completed correctly
Final review of marketed BAA/CAA / Line Slips
Registration of the facility on internal and external registers
Collation of information required to support mid-term adjustments and preparation of endorsements for the market agreement by the business unit.
Ensure creation and submission of risk written and premium bordereaux as per contract
Provision of quarterly management information regarding facility performance for carriers in our insurer MI reporting
Liaison with 3rd party cover holders (where appropriate) to ensure effective set-up and management of the facility
Resolution of facilities related queries with internal stakeholders, wider WTW, carriers and auditors.
Qualifications
What You'll Bring
We are ideally seeking candidates with Facility handling experience. However, we are open to insurance professionals who may want to develop their careers in this direction.
Strong numeracy and literacy skills
Working knowledge of MS Office Applications
Attention to detail and high degree of accuracy
Excellent communication skills and ability to build relationships across the business
Enjoy working within a team environment but also proven ability to work autonomously
What We Offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email