Service Manager Leicester
Location: Leicester
Job Type: Full-Time | Permanent
Salary: £36,000 £45,000 OTE
Reporting to: Aftersales Manager
Lead. Inspire. Deliver Excellence.
Are you a confident automotive leader with a passion for service operations and team success? Do you thrive in a fast-paced, customer-focused environment where integrity, collaboration, and performance drive results?
Were looking for an experienced Service Manager to lead our service department in Leicester, ensuring outstanding customer satisfaction, smooth workshop operations, and continuous team development.
What Youll Do
As Service Manager, youll take full responsibility for the day-to-day running of the service department, driving people performance, process efficiency, and customer experience.
Key Responsibilities:
1. Lead, manage, and inspire the service team, promoting a positive and productive culture
2. Oversee workshop control and technician scheduling to maximise efficiency
3. Maintain exceptional standards of customer service and satisfaction
4. Monitor departmental performance and report on key KPIs
5. Manage budgets, WIP, cash f...