Overview
Retail Sales Assistant - Jollyes The Pet People - Eccles. Combine your passion for pets with your job and help deliver fantastic customer service to our pet parents and build a great career with Jollyes. Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership. Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise. Winners of the Retail Week award for Best Retailer 2024 (under £250m t/o), and listed in the Sunday Times Best Places to Work you really can be sure you00re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we00re friendly to pets people and the planet too!
Responsibilities
* Help store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service.
* Uphold great store standards with available stock and clean and tidy presentation.
* Promote responsible pet ownership.
* Be an ambassador for the Jollyes brand, sharing values of being Genuine, Wise, Focused, Eager, Together.
* Act as part of a fast-paced retail team, with a hands-on approach and a high level of flexibility to cover shifts over 7 days (evenings and weekends).
* Part-time, permanent position – 8 hours per week.
Benefits and Employment Details
* £8.18 - £12.21 per hour plus bonus potential up to £1000 p.a. paid in two installments (terms and conditions apply).
* iTrent financial wellbeing package, discounts and savings benefits via Wagestream.
* Retail Trust membership – counselling, wellbeing and financial support for the retail industry.
* Colleague Treats – discounts with up to 800 high street retailers and online service providers.
* Colleague We Care wellbeing & medical support services – online GP, mental health support, fitness programmes, and more (including Tooth Fairy dentist on demand).
* 40% and 20% in-store discounts on Jollyes branded and other brands for pet needs.
* Workplace pension scheme (Legal & General) with employer and employee contributions.
* On-site uniform and parking; paid time off for wedding, new pet at home, and birthday.
* Enhanced Maternity leave with full pay for the first 26 weeks; additional leave options depending on service.
* Enhanced Paternity leave options; Top Dog Award scheme; Buy/Sell holiday scheme; Cycle2Work scheme.
* Alvie health coaching and cancer support; discounted membership for David Lloyd Clubs.
* Learning & Development for career progression into specialist or management roles.
Requirements / Qualifications
* Experience in a similar, customer-facing environment is preferred.
* Excellent customer service and a genuine ambassador for the Jollyes brand.
* Flexible to be available for shifts over 7 days, including evenings and weekends.
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