Were opening an exciting new Ziggicig store in Newryour first click-and-collect locationand were looking for a motivated, customer-focused team member to join us. This is not your typical retail role. Youll combine in-store customer service with hands-on involvement in our online operations, helping us deliver a seamless experience both in-store and online. At Ziggicig, were passionate about helping people switch from smoking to vapingimproving their health and saving them moneywhile delivering outstanding service. What Youll Be Doing In-Store Customer Service Deliver friendly, professional advice to customers Help customers find the right products for their needs Maintain store standards, displays, and cleanliness Handle transactions (training provided) Online Orders & Click & Collect Pick, pack, and dispatch online orders Manage click-and-collect orders in-store Ensure orders are accurate and sent on time Assist with customer queries (orders, deliveries, returns) E-Commerce Support Use systems to process and track orders Support stock control and product updates Assist with basic sales tracking and product performance Help improve processes and customer experience What Were Looking For Friendly, outgoing, and approachable Strong customer service and communication skills Reliable, organised, and detail-focused Comfortable learning new systems and technology Able to work independently and as part of a team ?? No vaping or e-commerce experience needed full training provided. Applicants must be over 18 to apply. Why Work With Us? 20-50% staff discount + extra discounts on new products Supportive team environment Ongoing training and development Real opportunities to progress as we grow Skills: Friendly Communication Skills well organised Attention to Detail IT Literate Reliable Customer Service Experience Benefits: Staff Discounts Pension Scheme On-going Development