Overview
Hybrid - Langley Bus Park - Slough, Berks
Job title: Meter Data Quality Analyst Ref 42445
Division: Retail Location: Hybrid - Langley Bus Park - Slough, Berks
Contract type: Permanent Full/Part-time: Full-time Hours: 36 hours per week Salary: Competitive starting salary of £43,000 and up to £45,000 per annum
Thames Water is looking for a Meter Data Quality Analyst to join our Smart Metering Operations Centre (SMOC) team. We are currently rolling out hundreds of thousands of smart meters, generating millions of lines of data that provide vital insights into water consumption. This data helps our customers manage their water use more effectively, while supporting our ambition to make every drop count. To achieve this, we need skilled people who can manage, validate, and analyse data to unlock its full potential.
Responsibilities
What you will be doing as the Meter Data Quality Analyst: This is a varied and impactful role within the Smart Metering Operations Centre. Your work will ensure Thames Water gains maximum value from its smart metering investment by minimising errors and delivering accurate, reliable reporting.
As our Metering Data Quality Analyst, you will be working across two main areas, ensuring meter data integrity across multiple business units and IT systems.
1. This involves monitoring data quality, preventing errors, and resolving existing issues across our IT systems to ensure information is consistent, accurate, and actionable.
2. Validating the asset health of our meter stock, from purchase to disposal.
This includes modelling asset life, supporting meter accuracy studies, contributing to the Returns Material Authorisation (RMA) process, and developing robust asset standards.
Key Responsibilities:
* Support the reporting activities on key metering parameters.
* Improving existing reporting functionality to provide better access for users and ensure business continuity.
* Monitoring why meters and equipment fail as part of our Returns Materials Analysis (RMA) process.
* Help analyse, create and present data insight to support related meter under-registration and leakage analysis.
* Providing knowledge, help, feedback and training to other teams on meter assets.
Qualifications
What you should bring to the role:
To thrive in this role, the essential criteria you’ll need are:
* Able to analyse data, turn it into clear insights, and present recommendations to stakeholders to support decision-making
* Understanding of databases, interfaces, and business systems.
* Ability to present and influence other teams to ensure process improvements.
* Organisational skills and willingness to own, document and improve business processes.
* Capacity to become a subject matter expert on water meter assets.
* Experience in Advanced Excel, SharePoint, working knowledge of SQL, working knowledge of Power BI and Salesforce. Knowledge of meter asset technology would be beneficial but not essential.
Location, hours and benefits
Base Location: Hybrid - Langley Bus Park - Slough, Berks
Hours: 36 hours per week
What’s in it for you?
* Competitive starting salary of £43,000 and up to £45,000 per annum, depending on skills and experience.
* Annual leave: 26 days holiday per year, increasing to 30 days with the length of service (plus bank holidays).
* Performance-related pay plan directly linked to both company and individual performance measures and targets.
* Generous Pension Scheme through AON.
* Access to benefits for health and well-being, finances and family, including annual health MOTs, physiotherapy, counselling, Cycle to Work, shopping vouchers and life assurance.
About Thames Water and next steps
We’re the UK’s largest water and wastewater company, serving more than 16 million customers. Thames Water aims to be a diverse, inclusive place to work, offering fast-tracked career opportunities, flexible working arrangements and excellent benefits.
We welcome applications from everyone and provide support throughout the recruitment process. If you need assistance, we’re here to help.
Disclaimer: Due to the high volume of applications we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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