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Project support officer

Birmingham (West Midlands)
NHS
Project support officer
Posted: 19h ago
Offer description

Overview

Project Support Officer (Band 5) for the West Midlands-wide Community Forensic LDA Service. This non-recurrent, two-year project is funded via the Reach Out Collaborative and is a partnership between Coventry and Warwickshire Partnership NHS Trust (CWPT) and Midlands Partnership University NHS Foundation Trust (MPFT). The role is available as a fixed-term contract or 20-month secondment for internal applicants. The Project Support Officer will support mobilisation and delivery of the service, providing high-quality programme and project management support to the Project Manager and Project Lead.


Responsibilities

* Provide programme and project management support to the Project Manager and Project Lead.
* Provide programme/project support on key work streams, including progress monitoring, chasing, and preparation of programme/project documents.
* Undertake data analysis and produce reports, programme/project plans, and stakeholder communications as required; conduct research and literature reviews and provide summary reports.
* Manage the coordination and delivery of data and information linked to routine reporting cycles for programme/project reports and updates to internal and external stakeholders.


About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services across Coventry, Warwickshire and beyond. We are committed to people-centered care and offer extensive benefits and development opportunities.

* Generous annual leave entitlement increasing with time in service.
* Learning and development opportunities including apprenticeship frameworks, distance learning, internal training, coaching and mentoring.
* Salary sacrifice schemes for car/vehicle, Cycle to Work, home equipment, gym membership, and more.
* Discounts with retailers, restaurants and entertainment through NHS schemes and Employee Assistance Programme.
* Wellbeing support including in-house counselling and external helpline.
* Staff networks and support groups.

We value compassion, collaboration, excellence, integrity and respect.


Details

Date posted: 11 September 2025

Pay scheme: Agenda for Change

Band: Band 5

Salary: £31,049 to £37,796 per annum

Contract: Fixed term

Duration: 20 months

Working pattern: Full-time

Reference number: 444-7462672A-LD

Job location: Brooklands Hospital, Brooklands Way, Marston Green, Birmingham, B37 7HH


Job responsibilities

* Assist in planning, management, coordination and delivery of projects within agreed timescales.
* Provide project support and coordination to Clinical leads and Project Manager on key locality and service improvement work streams.
* Promote and follow a consistent approach to project management across service delivery areas.
* Develop programme and project documentation including risk/issue management registers and escalation systems to mitigate impact on delivery.
* Update programme/project documents (templates, procedures, master registers, dashboards, Board Reports).
* Monitor programmes/projects and progress against key deliverables, maintaining tracking registers.
* Build strong working relationships with stakeholders inside and outside the organisation.
* Organise project meetings, workshops and events, including engagement and consultation forums.
* Share information with key stakeholders and provide regular update reports.
* Collate and produce regular performance monitoring reports and organise related meetings as required.
* Be flexible to re-prioritise work in response to changing demands; manage multiple priorities and meet deadlines.


Person Specification

Qualifications (Essential)

* Degree level in a relevant subject or equivalent.
* Knowledge of project methodology through degree/diploma or relevant experience (e.g., Prince2 Foundation, LEAN, QI).

Experience (Essential)

* Experience developing project reports for diverse audiences.
* Experience working in a multidisciplinary team.

Personal Attributes (Essential)

* Enthusiastic about project work; clear and effective communication (oral and written).
* Ability to work as part of a team and to take direction and leadership when required.
* Flexible approach; able to work independently and use own initiative.

Knowledge & Skills (Essential)

* Ability to develop effective partnerships with stakeholders.
* Knowledge and experience of project coordination.
* Good IT skills to support the role; able to represent the organisation in meetings.


Other information

Disclosure and Barring Service (DBS) check required: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975; a DBS check will be submitted where applicable.

Employer: Coventry and Warwickshire Partnership NHS Trust. Address: Brooklands Hospital, Brooklands Way, Marston Green, Birmingham, B37 7HH. Website: https://www.covwarkpt.nhs.uk/

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