Overview
Job Title: Deputy General Manager - TGI Fridays
Location: Various UK Locations
Contract: Full-Time | Guaranteed 48-Hour Contract
Your Role
As a Deputy General Manager at Fridays, you're not behind the scenes - you're front and centre. You lead with energy, direct the performance of your team, and set the pace for a memorable guest experience. You're a motivator, a mentor, and a strategist. You bring vision, flair, and confidence - and in return, you gain the foundation to run your own Fridays location in the near future.
* Lead the Performance: Inspire and energise your team through Fridays' core values - Pride, Passion, Personality, and Protection.
* Own the Production: Oversee operations, including people management, guest satisfaction, profitability, and health & safety.
* Deliver the Atmosphere: Maintain standards, drive excellence, and keep the vibe electric - every detail matters.
* Build Connections: Create loyalty with both your team and your guests - relationships are the heartbeat of success.
* Champion the Brand: Live and breathe the Fridays culture. Your leadership sets the tone and builds the legacy.
* Step into the Future: This role is the launchpad to your own General Manager opportunity.
You bring leadership experience from hospitality or another fast-paced, guest-facing business.
* You love food, drink, and delivering outstanding customer experiences.
* You thrive under pressure and keep the energy high with a great sense of humour.
* You're passionate about developing people and growing a team.
* You're ready to step into a long-term leadership role, not just a temporary gig.
* Availability for evenings and weekends is essential - it's when the real show begins.
* Guaranteed 48-hour contract
Benefits
* Annual performance-based incentive programme
* Leadership training via the Aspire Development Pathway and national apprenticeship schemes
* Invitations to attend exclusive Leadership Conferences
* 50% discount on food for you and up to five guests
* Optional private medical insurance
* Wagestream access - view and manage your pay in real time
* Support through Hospitality Action for mental health and wellbeing
* Recognition schemes, long service awards, and incentive rewards
* Flexible working arrangements and pension scheme participation
* A culture built on celebration, creativity, and connection
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