Overview
We are opening an exciting new concept showroom in Bridlington, combining the best of our retail and trade offering in one unique environment to support both retail customers and Trade partners with market leading kitchen and bedroom designs, industry leading service, and world-class delivery.
Responsibilities
* Inspire customers with creative kitchen and bedroom designs that convert into sales, promoting additional products and services including finance and installation
* Manage the full customer journey from initial enquiry through design, order, and installation, delivering a world-class experience throughout
* Maintain an accurate and up-to-date order bank, keeping in regular contact with customers to drive conversion and satisfaction
* Recruit, develop and manage a portfolio of Trade Customers, building strong long-term relationships and driving repeat business
* Conduct home surveys, taking accurate measurements and reference photos, and clearly explaining the process to customers
* Proactively generate and follow up leads in your local area, effectively managing your diary to maximise design time and commercial opportunity
In addition to any other duties, you must read, understand and adhere to policies and procedures relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
Qualifications / Skills
* A creative mindset with a keen eye for detail
* Commitment to delivering an exceptional level of service to every customer
* Proven sales experience, ideally in retail, design, or trade environments
* Strong organisation and time management skills, with the ability to manage multiple customers and priorities
* Confident working independently and building relationships
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
Benefits
* World class training on our products, systems and sales process (including one week residential training at our Academy in Barton-upon-Humber)
* Uncapped earning potential
* Commission paid during annual leave
* Eye care vouchers
* EE Discount
* Refer a friend scheme
* Fantastic business-wide opportunities
* Staff discount after your first year with us
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