Overview
Field Based - This role will manage upwards of 20 nurse clinics across Scotland and the North of England.
Closing Date - 21st May
Passionate about health and wellbeing? Love delivering exceptional Patient care? We have an exciting opportunity for an experienced nurse/nurse manager looking for a new challenge!
Reporting to the National Nurse Manager, the Regional Nurse Manager leads a team of our in-store Nurses’ to deliver safe and effective patient services and achieves commercial goals by providing direction and support to ensure all services are delivered in a consistent, professional and profitable manner, through optimal working practices.
A typical day in this role includes:
Responsibilities
* Operational
* Accountable for delivering the Nurse clinic and in store private services budget
* Lead, coach and develop the Nurse Team to deliver exceptional patient service, customer experience and develop a commercial plan that maximise all revenue opportunities.
* Also ensure that best practice on optimal working is implemented across all Nurse clinics
* Foster relationships with local Authorities, GPs, hospitals, businesses and other key stakeholders to help grow the business.
* Adheres to Standard Operating Procedures for all clinical practice and supports with the development of policies and guidelines
* Ensures best practice in the Nurse Clinic is adhered to and follows up on any areas of development recognised through clinic audits.
Responsibilities (continued)
* Customer Service
* Leads by example working to deliver ‘That Superdrug Feeling’ and a great Customer Experience in all aspects of the role, which can be demonstrated through the Superdrug Customer Experience Measure
* Actively promotes healthcare services to customers and key stake holders
* People
* Lead or participate in recruitment as required and implement/support nurse induction programmes for new nursing colleagues
* Works alongside the National Nurse Manager to encourage a spirit of ‘one team’, nurturing a positive culture and promoting the sharing of best practice across the Nurse team.
* Communicates openly with the Nurse team and other departments and stakeholders to ensure they are fully informed on all relevant internal and external business matters
* Takes an active lead in the ongoing personal, professional and clinical learning and career development of the Nurse team
* Professional
* Keeps up to date with the minimum requirements of clinical and operational knowledge and the provision of healthcare services across NHS, Public Health and Private Sector markets
* Ensures Information Governance and data protection policies are adhered to across the nurse team and manages responses required to any clinical incidents
What you’ll need to succeed
* You will need to have significant experience of successfully leading a team of clinical experts within a field-based role.
* You will understand the core principles of a retail or commercial business working environment
* You need to have some Revalidation lead experience.
* You are effective at planning and managing your time, ensuring you remain adaptable within a fast-paced commercial environment
Due to the nature of the role, you will be required to undertake extensive and UK wide travel with the occasional overnight stays. Therefore, a full UK driving license is essential.
Here’s what’s in it for you
* 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
* 2 staff discount codes for yourself and a family member or friend
* 30% discount on Superdrug Own Brand Product both in store and online
* Bonus potential (up to 25% of annual salary)
* Unrivalled Learning and Development program
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