 
        
        Store Manager – Chesterfield
Location: Chesterfield
Job Family: Retail
Job Type: Full Time
Posted Date: 09-Oct-2025
Ref #: 69816
Summary: As a Store Manager you’ll bring our core values to life through your team of between 5 and 15 employees. Retail excellence will be the standard encouraged day to day. You will create a successful, motivated and engaged team through leading, coaching and inspiring, putting the customer at the heart of your thinking. Travel is required for store visits and wider team meetings.
We are Virgin Media O2: The UK’s fastest broadband network and best-loved mobile brand. We build equity and inclusion into everything we do.
Qualifications – Must Haves
 * Experience working in a fast‑paced environment, not necessarily Retail.
 * Experience managing a team with passion and drive, full accountability for performance.
 * Experience of Budgets and Profit and Loss responsibility.
 * Experience delivering first‑class customer experiences through a highly engaged team.
 * Experience delivering regular, consistent and effective reviews and demonstrating effective coaching behaviours.
 * Experience working towards targets and driving opportunities to grow revenue.
 * Experience using data inputs (footfall, matrix hours, trading hours, employee contracted hours) to improve efficiency and deliver store rotas.
Desired Skills – The Other Stuff
 * Strong communication and listening skills.
 * The ability to change and adapt to the business needs.
 * Experience in using systems and following processes.
 * Experience adhering to key compliance requirements: standards, Health & Safety, cash management, security and stock management, FCA compliance, refunds and discounts.
Equal Opportunity Statement
Virgin Media O2 is an equal opportunities employer. We support and encourage you to be your authentic self throughout your application journey.
Next Steps
If we feel you can belong, we’ll learn more about you and your experience. Successful applicants will likely be invited to a telephone conversation and an interview.
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