Good Afternoon, I am currently representing Enfield Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Business Operational Support Officer this role will be: EN1 3ES The right candidate will: We are looking to recruit someone to be able to take minutes for various meetings within the Business Support service. String Minute taking skills and swift turnaround is essential * Responsible for delivering to a high standard the business support to ensure effective operation of the services. Including but not limited to data entry and analysis, using Liquid Logic and Microsoft excel to assist operational staff in data requests such as Freedom of Information requests. Be responsible for record keeping, customer care focused reception duties, panel, meeting and event support, and understanding service specific administrative tasks. * Deal professionally and effectively with all contacts from a wide range of people – social workers, team managers, service managers and heads of services, internal partners such as health professionals and police and other clients such as foster carers, children and young people using tact and discretion, assessing needs and re-directing enquiries, where appropriate. * To attend and provide administrative support to panel meetings, minute taking, taking notes and producing draft written records within agreed timescales. These meetings can range from informal meetings to complex strategy meetings which may be called into court as evidence. * Provide a front line face-to-face/telephone service to customers, making suitable referrals to other service areas where appropriate and resolving enquiries to a high standard, ensuring high levels of customer satisfaction, including covering reception. We require the following: * Significant experience of providing high quality customer service * Experience of undertaking general administrative tasks including undertaking and producing high quality minutes. * Experience or understanding of children services/youth justice. – Desirable To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon