SuccessFactors – Solution Architect
About NTT DATA Business Solutions:
NTT DATA Business Solutions Group (NDBS) is part of the NTT DATA Corporate Group a top 10
global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We
combine a global reach with local intimacy to provide premier professional SAP services from deep
industry expertise consulting to applied innovations in digital, cloud, automation, and system
development to business IT outsourcing.
As a global SAP Platinum Partner, NTT DATA Business Solutions Group leverages its global
expertise to deliver quality outcomes whether you are a multi-national or operate in a single
country. With over 15,000 SAP experts across 31 countries, we have the capability and reach to
help you solve real problems and seize the next opportunity for growth around your SAP strategy
and operations.
Our clients trust our deep experience and proven approaches - all around the world.
Position Overview:
Join NTT DATA Business Solutions as a Principal Expert – Solution Architect in SAP
SuccessFactors – a lead role where you'll shape innovative HCM solutions for leading
organisations, influence business transformation, and drive the evolution of our award-winning
practice.
As the top global winner of SAP SuccessFactors awards in the past year, NTT DATA offers you
the chance to be part of the most recognised SuccessFactors partner worldwide. You'll work on
high-impact projects, collaborate with top-tier clients across diverse industries, and play a central
role in advancing our market-leading capabilities.
This is a unique opportunity to elevate your career with access to the latest SAP innovations,
continuous professional development, and a supportive, expert team that values creativity,
initiative, and growth.
Job Summary:
The Senior SuccessFactors role is a key and influencing role within the NTT DATA Business
Solutions HCM practice. The successful candidate will be part of a wider team responsible for the
design and implementation of SAP solutions to our customer base and to meet our customer’s
needs. As a Principal Expert you will lead customer engagements and perform delivery of the SAP
SuccessFactors solutions working alongside Enterprise Architects, Functional Consultants, Project
Managers, and the Integration Team to deliver innovative and high-quality solutions integrated into
core SAP and non-SAP solutions.
Duties/Responsibilities:
• Take overall responsibility for the successful delivery of complex, multi-stream
SuccessFactors projects, ensuring alignment with strategic business outcomes and high
client satisfaction.
• Operate as a Solution Architect and design authority across the SuccessFactors suite,
leading engagements from discovery and design through to deployment and post-go-live
support.
• Provide strategic guidance to clients at an Executive level on best practices, solution
optimisation, and roadmap planning to maximise value from their SuccessFactors
investments.
• Lead cross-functional project teams, including functional consultants, technical teams, and
offshore delivery centres, ensuring high-quality execution and governance.
• Establish and maintain client relationships, acting as a trusted advisor and influencing key
stakeholders to drive change and innovation.
• Contribute to business development activities including client presentations, RFP
responses, solutioning, and commercial discussions.
• Drive innovation by identifying and building opportunities for process improvement,
automation, and the adoption of emerging SAP technologies and ecosystem tools.
• Actively contribute to internal capability building through mentoring, coaching, and leading
knowledge-sharing initiatives.
• Represent NTT DATA Business Solutions as a thought leader via industry events,
webinars, whitepapers, blogs, and contributions to SAP and partner forums.
Key Qualifications:
• Minimum 10+ years of professional experience with SAP HCM / SuccessFactors, including
deep, hands-on expertise in multiple SuccessFactors modules with a focus on Employee
Central and with extensive cross-module knowledge (e.g. Recruiting, Onboarding, Time
Management, Payroll, Compensation).
• Multiple end-to-end implementations of SAP SuccessFactors Employee Central in a
Solution Architect capacity, ideally in complex or multi-country environments alongside
other SAP modules.
• Professionally Certified in SuccessFactors Employee Central with at additional certifications
in another SuccessFactors modules.
• Extensive experience in data migration strategies, integrations (e.g. SAP BTP,
middleware), and SuccessFactors reporting (including People Stories / Stories in People
Analytics).
• Strong knowledge of SuccessFactors implementation methodology and experience in
managing full project lifecycles, including risk and issue management.
Required Skills / Abilities:
• Strategic Leadership & Stakeholder Engagement: Demonstrates exceptional
leadership and stakeholder management skills, with the credibility and presence to
influence C-level stakeholders and guide strategic HR technology decisions.
• Commercial Acumen & Pre-Sales Expertise: Brings strong commercial awareness,
with experience in shaping business cases, supporting pre-sales activity, and architecting
scalable, value-driven SAP SuccessFactors solutions.
• Advanced Communication & Facilitation: Communicates complex solution designs
in clear, business-friendly language. Skilled in facilitating workshops, executive briefings,
and cross-functional alignment.
• Innovation & Future-Readiness: Passionate about continuous improvement, with upto-
date knowledge of the SAP SuccessFactors roadmap, HR technology trends, and
emerging innovations including AI and Joule.
• Team Leadership & Capability Development: Proven track record of mentoring and
uplifting teams. Champions a high-performance, collaborative culture and shares expertise
to grow capability across the practice.
• Client-Centric Delivery Mindset: Highly organised and proactive, with the ability to
manage ambiguity and competing priorities in dynamic, client-facing delivery environments.
• Professional Integrity & Influence: A trusted advisor with personal gravitas, resilience, and
integrity. Leads by example, inspires confidence, and drives outcomes through clear
communication and credible action.
Benefits:
Join our award-winning team at NTT DATA Business Solutions Group and be part of a thriving,
innovative culture. With recognition such as the 2025 SAP® Pinnacle Awards and the Top
Employer Award 2025, we offer you the chance to make a significant impact while growing your
career. Here, you’ll work alongside industry experts on cutting-edge projects, contributing to
transformative solutions for our clients. Interested in shaping the future with us? We’d love to hear
from you.
We offer a range of benefits designed to support your well-being, career growth, and work-life
balance:
Home-Based Contract: Enjoy the flexibility of a working from home contract subject to
operational and project requirements, allowing you to manage your work environment
effectively.
Generous Holiday Allowance: Benefit from 28 days of paid holiday annually (pro-rated
for part time employees), providing ample time for relaxation and rejuvenation.
"Free Fridays" Initiative: Experience the unique perk of "Free Fridays," granting you an
additional 12 days off each year. With one Free Friday granted per month, you'll have
more time to pursue personal interests, spend quality time with loved ones, or simply
recharge. (pro-rated for part time employees)
Financial Security: Rest assured with our Group Life Assurance offering, providing
coverage of 4 times your base salary, ensuring financial protection for you and your loved
ones.
Pension Scheme: Secure your future with our employer pension contribution at a
competitive rate of 5%. You have the flexibility to contribute a minimum of 4%, with the
option to increase your contribution for added retirement benefits.
Income Protection: Gain peace of mind with our Group Income Protection plan,
safeguarding your income in the event of unexpected circumstances.
Health and Well-being: Prioritise your health with our comprehensive Private Medical
Insurance plan. This coverage extends to you, with favourable rates available for family
members at the L3 level and above. Additional benefits provided include: 24/7 helpline, 1-
2-1 Lifestyle coaching, financial and legal support etc.
Technology and Tools: Receive essential tools for success, including a laptop and
mobile phone for both business and personal use, ensuring seamless connectivity and
productivity.
Wellness Initiatives: Take advantage of our cycle to work scheme, promoting active
commuting and supporting your well-being with sustainable transportation options
Environmental Responsibility: Embrace sustainability with the option to join our Electric
Car Leasing scheme, contributing to a greener future while enjoying the benefits of ecofriendly
transportation.