IT Support Engineer - Stourbridge - MSP- £30K (DOE) Due to continued growth, a close-knit MSP based in Stourbridge is looking for an IT Support Engineer to join the team. Here you'll be joining a helpdesk of 7, becoming part of a reputable organisation dedicated to delivering exceptional services to end users. The team is expanding across the business, and you will be joining a proactive, and strongly motivated team. Key Skills required: Previous experience in either a support desk or field/customer facing role Windows Server 11-10 OS & Desktop OS experience O365 Admin centre e.g. SharePoint, OneDrive, Azure AD/EntraID Networking - good experience with Ubiquiti UniFi products, VPNs etc Proven experience troubleshooting and diagnostic experience via logs, tickets and reports Full UK Drivers licence It would be highly advantageous if the ideal candidate has experience with Hyper-V/VMware, and backup technologies such as Veeam, Acronis etc. The roles and responsibilities of the role include administering 1st & 2nd Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment and line management whilst sharing experience and skills where applicable. Company benefits include: Starting salary up to £30K DOE 28 days annual leave inc. bank holidays Flexible working hours (i.e. 8-4, 9-5, 9:30-5:30) Company pension scheme Hybrid working - 1 day WFH Private healthcare - AXA Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca @ circle recruitment (dot) com Key words: Windows Server, IT Support,, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, West Midlands, Dudley, Stourbridge, Birmingham, hyper-v, exchange Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment, Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.