Join us to apply for the Experience Design Lead role at E.ON Next.
We’re looking for an Experience Design Lead to join our venture-building team. If you’re excited by the challenge of shaping ideas into tangible, testable propositions, and using design as a strategic tool to build the future of energy, you’re in the right place.
You’ll lead design thinking end-to-end - from an idea to low-fidelity experiments, to functioning MVPs that help us validate big assumptions fast.
This is a hybrid role - ideal for someone who brings a strong user research foundation and is equally confident contributing to design strategy, storytelling, and pitching ideas that resonate with both customers and stakeholders.
Here’s a taste of what you’ll be doing
* Help teams move from ambiguity to clarity by discovering insights and framing them into compelling narratives and concepts.
* Prototype like a founder - Build things that make ideas real, fast, using creative tools, AI, and other resources to move quickly and learn fast.
* Think in journeys, not just screens - Use a service design lens to craft seamless, end-to-end experiences that connect digital, physical, and human touchpoints.
* Shape the future, not just features - Help define the vision and strategy of early-stage ventures, co-creating new propositions with cross-functional teams.
* Wear many hats - From running user research to mapping customer journeys and shaping team pitches.
* Champion the user - Ensure ideas are grounded in real user needs but also push boundaries into bold, surprising directions.
Are we the perfect match?
You have 5+ years of experience in roles that blend user research, design, strategy, and storytelling. You may have worked in an agency, start-up, or fast-paced in-house environment where presenting work, pitching concepts, and engaging stakeholders is common.
We’d love to see a mix of the following
* A background in experience, service, or product design, or similar fields that enable prototyping of new ventures.
* Experience applying research to drive early proposition, product, or service design decisions.
* A portfolio of projects involving early-stage products or services tested in real-world settings.
* Strong visual and verbal storytelling skills to bring insights and ideas to life.
* Entrepreneurial mindset - flexible, collaborative, and solution-focused.
It would be great if you had:
* Experience in behavioral design.
* Sector experience in energy, healthcare, finance, or other regulated industries.
* Experience working within an innovation lab, venture studio, or start-up environment.
* Curiosity about energy, climate, and systemic change.
Here’s what else you need to know
* The role may close earlier due to high applications.
* Location: London - E.ON Next, 47-53 Charterhouse Street, Farringdon, London, EC1M 6PB, with travel to other sites as required.
* Benefits include 26 days holiday plus bank holidays, a generous pension scheme, flexible benefits, and more.
We are committed to diversity and inclusion and offer flexible working options.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Design
Industries
* Utilities
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