Shipping Co-ordinator
Location: Brixworth NN6
Salary: up to 32k plus excellent benefits including 25 days holiday
Hours: 8.30am-5.00pm
The Job:
Manage raw material and finished goods orders from receipt into UKM to customer receipt, including booking transport, documentation, and resolving shipment queries.
Job Responsibilities:
* Coordinate end-to-end transportation activities for finished goods, raw materials, and consumables.
* Complete Dangerous Goods paperwork for all transport modes and destinations.
* Meet customer-specific requirements, ensuring transparent charging.
* Ensure goods are picked, documented, booked for collection, and delivered according to sales terms and shipping regulations.
* Observe ADR/IATA/customs requirements in documentation and presentation.
* Collaborate with inbound logistics partners and purchasing teams for efficient inbound clearance and delivery.
* Maintain shipping records as required by HMRC.
* Support resolution of customer complaints as communicated by Sales.
* Ensure compliance with legal and company standards (e.g., SOPs).
* Maintain IATA/IMDG qualification, supported by ongoing CPD, typically every 2 years.
Skills and Qualities:
* Strong communication skills, both oral and written, including email correspondence.
* Courteous communication with internal and external customers via phone, email, and face-to-face.
* Experience with IATA/IMDG regulations.
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