At DigiTickets, we’re committed to delivering intuitive, scalable solutions that power ticketing, bookings, and operations for some of the UK’s best-known visitor attractions. We’re seeking a Back End Team Leader to lead the delivery and evolution of our back-office systems, driving continuous improvements and ensuring that our platforms are high-performing, secure, and future-ready.
This is a hands-on leadership role ideal for a technically skilled individual who can lead a team, manage delivery, and act as a key technical stakeholder for core system components such as reporting, configuration tools, and customer/venue management interfaces.
Benefits
* Holidays: 25-30 days of annual leave (plus bank holidays), with increased entitlement based on service.
* Competitive Salary: Up £52,000 - £58,000 based on experience
* Nest Pension scheme
* Discretionary company bonus
* Annual Training Allowance: Receive support for certifications and professional development.
* Birthday Leave: Enjoy a day off on your birthday to celebrate.
* Team Outings & Events: Be part of a collaborative and social team culture.
* Annual training and certification allowance
Team Leadership & Delivery
* Lead a multidisciplinary team of developers responsible for DigiTickets’ back-office platform.
* Plan and manage development sprints in collaboration with Product and QA teams.
* Mentor and support team members, promoting best practices and a collaborative culture.
* Track and report on team performance, identifying blockers and facilitating resolution.
Technical Ownership
* Act as the technical owner for back-office systems, ensuring scalability, security, and maintainability.
* Collaborate with Product Owners to translate roadmap features into robust technical solutions.
* Review code, propose architectural improvements, and ensure alignment with platform standards.
* Guide the team in managing technical debt and modernising legacy systems.
Cross-Functional Collaboration
* Work closely with Product, Support, Security, Infrastructure, and Front-End teams to ensure effective integration of new features and platform consistency.
* Support the wider business by improving internal tooling and workflows that rely on the back-office platform.
* Provide second-line technical support where necessary to assist with escalated issues.
Quality & Compliance
* Enforce high standards for code quality, documentation, and automated testing.
* Ensure updates meet internal QA benchmarks and contribute to release planning.
* Uphold data protection and compliance standards (e.g., GDPR, PCI-DSS).
Required Skills & Experience
* 5+ years of experience in a technical leadership or senior developer role, ideally within SaaS or enterprise software.
* Strong hands-on coding skills in modern frameworks and languages (e.g., PHP, Go, Symphony, Laravel).
* Proven experience leading agile software development teams.
* Solid understanding of databases, APIs, and microservices.
* Experience managing technical roadmaps and stakeholder expectations.
* Confident working with cloud services (e.g., AWS, Azure) and CI/CD pipelines.
Desirable
* Experience in the attractions, ticketing, or leisure industries.
* Familiarity with reporting systems, data pipelines, and system configuration tools.
* Exposure to frontend frameworks such as Vue.js or React.
* Prior involvement in system re-architecture or platform migration projects.
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